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AMS Consultant/ Senior Consultant

4 months ago

George Town, Penang, Malaysia Deloitte SEA Full time

What is the impact you will create?

Join Deloitte and embark on an exceptional career journey where you can unleash your potential to make a meaningful difference for our clients, people, and society. At Deloitte, we provide unparalleled opportunities for you to grow and thrive. We are on the lookout for individuals with unwavering passion to challenge themselves, explore new horizons, and contribute to achieving our common objectives.

Your Role

The Kuala Lumpur Delivery Center (KL DC) team offers Application Managed Services (AMS) to clients in the SEA region for various ERP applications. Teaming up with our clients, we ensure business continuity, drive continuous improvement in IT and business processes, and maintain high satisfaction levels. Working closely with our Consulting team, we deliver end-to-end services from Advisory to Operation, ensuring a seamless transition and exceptional service delivery.

Our diverse team operates from multiple locations, supporting different ERP applications, fostering a rich and collaborative environment. As a valued team member, you will benefit from the power of diversity and collaboration, making your experience truly fulfilling. In Deloitte, we thrive on networking and teamwork.

As a Consultant in this dynamic and growing team, you will have the chance to engage with cutting-edge technologies, including Cloud Apps (SAP & Oracle), Automation/RPA/Salesforce, and Business Transformation. You will be involved in offering operational services, troubleshooting, identifying areas for enhancement, and supporting various internal initiatives to develop your skills.

Key Responsibilities:

  • Analyze, design, test, and implement SAP SD, Sales, and OTC solutions based on business needs and best practices.
  • Provide daily support for SAP SD, Sales, and OTC issues, troubleshooting, and collaborating with stakeholders to resolve complex problems.
  • Collaborate with business users to document processes, requirements, and specifications.
  • Develop functional and technical documentation, test cases, training materials, and user guides.
  • Conduct user training, offer post-implementation support, and stay updated on the latest SAP technologies.

About You

If you meet the following requirements, share your resume with us and be part of Deloitte Consulting, where we create impact through our services:

  • Bachelor's degree in Computer Science, related field, or equivalent experience.
  • 5 years of experience in SAP SD, Sales, and OTC support and configuration.
  • Experience in end-to-end SAP implementation projects, preferably in S/4 HANA.
  • Extensive knowledge of SAP SD, Sales, and OTC processes.
  • Strong communication, analytical, and interpersonal skills.
  • Ability to work independently and collaboratively under pressure.
  • Proactive, creative, and eager to embrace new challenges.
  • Willingness to continuously expand knowledge and work based on client requirements.
  • Ready to work on shifts and on-call basis, aligned with client's business hours.

Next Steps

Don't hesitate any longer Join our exceptional team today

Due to a high volume of applications, only shortlisted candidates will be contacted.