Key Account Manager, Personal Health Malaysia

4 weeks ago


Subang Jaya, Selangor, Malaysia Philips Full time
Job TitleKey Account Manager, Personal Health Malaysia (Consumer Electronics)Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better.

Looking at the challenges the world is facing today Philips' purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you'll be working towards creating a better and fairer future for all. You will plan, organize, drive and monitor the sales and promotional activities of Philips Personal Health products, and meet the key financial and non-financial parameters set out for the assigned key accounts.

You are responsible for:

  • Managing and supporting assigned accounts to achieve sales, profitability, inventory, accounts receivable targets, negotiation for contract renewal.
  • Build and maintain close working relationship with the assigned accounts to understand operations and business needs.
  • Create an account plan for each key-account for 2 years in which budgeted targets are translated into specific strategy and actions per account as part of the operational plan of the sales group.
  • Create and implement action programs for and with the key accounts to improve the performance of Philips.
  • Deliver and monitoring customer's annual business plans and monthly sales and inventory reports.
  • Manage the Sales & Operations process, forecast accuracy, price and order management.
  • Collaborate with Marketing team to land marketing campaigns and initiate monthly promotions to enable target achievement.

To succeed in this role, you should have the following skills and experience:

  • Diploma and above tertiary education qualification.
  • Possess 4 - 7 years of Key Account Management/ Sales experience in the Consumer Products or related industry.
  • Experience in managing retailers, distributors and dealers.
  • Excellent interpersonal skills; and written and oral communication skills.
  • Good analytical skills with an ability to be detailed and strategic.
  • Independent with the ability to build strategic partnerships with customers across all levels.

How we work at Philips.

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

  • We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
  • We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
  • We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.



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