Contact Centre Service

JOB TITLE-POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre- Grade- U8.C/U9.C/C9.C- Location- Plaza Damansara & CIMB Hub & Menara CIMB- Reports To- Team Leader, Inbound Call Centre, Consumer Contact Centre- Other Reporting Relationships- NA- Subordinates- nil- Job Purpose- Entry level to junior experience hire responsible for receiving...

Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading multinational transportation, logistics, supply chain and storage company that is based from the UK. They're in search of dynamic leaders to join their force as a Global Business Centre Manager.Job Responsibilities:Assess and enhance inbound management control...

**JOB DESCRIPTION** **JOB TITLE** **POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre** **Grade **U8.C/U9.C/C9.C/G33 **Location **Plaza Damansara & Plaza Pantai **Reports To **Team Leader, Inbound Call Centre, Consumer Contact Centre **Other Reporting Relationships **NA **Subordinates **nil **Job Purpose **Entry level to junior experience...

JOB TITLE- POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre- Grade- U8.C/U9.C/C9.C- Location- Plaza Damansara & CIMB Hub & Menara CIMB- Reports To- Team Leader, Inbound Call Centre, Consumer Contact Centre- Other Reporting Relationships- NA- Subordinates- nil- Job Purpose- Entry level to junior experience hire responsible for receiving...

1. Execute contact centre operations for all inbound and outbound contacts through a variety of contact channels.2. Perform follow up with participants tested positive to encourage timely progression along care pathways.3. Coordinate engagement with healthcare providers to facilitate progression of participants along care pathways.4. Troubleshoot delivery of...

1. Execute contact centre operations for all inbound and outbound contacts through a variety of contact channels.2. Perform follow up with participants tested positive to encourage timely progression along care pathways.3. Coordinate engagement with healthcare providers to facilitate progression of participants along care pathways.4. Troubleshoot delivery of...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

Handle and resolve incoming calls (including product enquiries, service request, feedback & complaints) as per contact centre standard operating procedures and CIMB guidelines - Perform the required verification prior to proceeding with updating of customer’s information, fulfilling customer's requests or providing account information as requested by...

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

**Global Business Centre Manager**: - **Sector**: Monroe Industrial - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 22 April 2024 - **Job Ref**: BBBH437070_1705994769 Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading...

Key Responsibilities Manage enquiries from internal & external business customers pertaining to all cash management products, trade products and all non individual banking products via phone/email. Resolve customer complaints/issue by following up with the required department and reverting back to customer on the outcome. Highlight IT / system related...

Key ResponsibilitiesPRIMARY ROLE: Resolve customer complaints/issue by following up with the required department and reverting back to customer on the outcome. Highlight IT / system related issues to the 2nd level team for further investigation. Attend to customer's request for manual crediting, stop payment, statement request, credit/debit advise, cheque...

Key Responsibilities Resolve customer complaints/issue by following up with the required department and reverting back to customer on the outcome. Highlight IT / system related issues to the 2nd level team for further investigation. Attend to customer's request for manual crediting, stop payment, statement request, credit/debit advise, cheque details etc....

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia's leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia's leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia’s leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

To handle incoming calls from customers and assist them with their inquiries on products and services.Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.Maintain the accuracy of all data and verify the same for all customer services.Build sustainable relationships and engage customers by taking the...

This position is for K2 Data Centres, a company under Kuok (Singapore) Limited, based in Malaysia.Purpose of the Role:On a day-to-day basis, the Data Centre Specialist (DCS) is responsible for the executing, and assisting of the maintenance breakdowns and breakdown follow ups. Responsible for delivering a high quality maintenance service to the Data Centre....

About Us: We are a leading Saa S company specializing in e-commerce solutions through Shopify. We are dedicated to empowering businesses by providing cutting-edge software solutions that enhance their online presence and streamline their operations.  As a Point of Contact (Po C), you will serve as the primary liaison between our customer service team and...