Customer Service Rockstars

About the jobAttend to LIVE CHAT by supporting sellers/buyersProvide appropriate solutions and alternatives within the time limits and limit the risk of customers dissatisfaction.RequirementsGood written and verbal communication skills to communicate accurately within our customersFluency in English and BahasaWillingness to work on rotational basisAbility to...

We are hiring #interns for our CX internship programme (between 3 to 6 months internship programme) for our CX team based in Kuala Lumpur SentralJob Responsibilities:On-the-job training with guidance from Supervisors and Seniors on handling billing enquiriesOn-the-job training with guidance from Supervisors and Seniors on handling service requestsOn-the-job...

Work on all the new leads generated per event – send out reminder via either WhatsApp or Email blastGenerate sales by closing signups per event – during event & post event including follow upBuild and maintain strong, long lasting customer relationship by understanding client needs.Document & track the sales pipeline using our systemParticipate in every...

Customer Support & Relationship Building to address concerns, provide support, and resolve issues promptly.Plan and organize in-person community eventsCollect feedback from the community to understand their needs and preferences.Actively engage with community members, fostering a welcoming environment.Host and moderate discussions, events, or live sessions...

Meticulous in the details and always thinking of a process of how to improve the eventThinking creatively of how to wow the eventGetting great raving reviews for all events managedDevelop event concepts, including themes, objectives, and timelines.Create detailed event plans and schedules, including logistics and resource management.Coordinate with vendors,...

Customer Service Representative Join our team at [Company Name] as a Customer Service Representative and play a key role in delivering exceptional customer experiences. Responsibilities: Respond to customer inquiries via chat and email, providing timely and accurate solutions. Escalate complex customer issues to ensure timely resolution and...

Customer Service Representative Join our team as a Customer Service Representative and play a vital role in delivering exceptional customer experiences. Key Responsibilities: Respond to customer inquiries, complaints, and feedback in a timely and accurate manner. Update our internal database with customer feedback and information. Gather customer...

Customer Service RepresentativeIndustry: Florist E-commerce PlatformWe are seeking a dedicated and enthusiastic Customer Service to join our team in the florist industry. The ideal candidate will have a passion for flowers and plants, excellent communication skills, and a commitment to providing exceptional customer service.Call / Whatsapp:+xxxxxxx (Ms...

We are hiring #interns for our CX internship programme (between 3 to 6 months internship programme) for our CX team based in Kuala Lumpur SentralJob Responsibilities:On-the-job training with guidance from Supervisors and Seniors on handling billing enquiriesOn-the-job training with guidance from Supervisors and Seniors on handling service requestsOn-the-job...

Customer Service & Operations Manager (CSOM) page is loaded Customer Service & Operations Manager (CSOM) Apply locations TAI-TAIPING BR time type Full time posted on Posted 30+ Days Ago job requisition id JR If you are looking to excel and make a difference, take a closer look at us... The primary responsibility of the role includes (but is not limited...

Customer Service Hiring - Mandarin Speaker Working day: Monday - Friday Working hours: 9am-6pmLocation: Cyberjaya Salary: RM RM 3500Fresh Graduated Welcomed Interested in automotive industry Have Own Transport Diploma/ Degree Welcome customers by making their journey to ownership a delightful experience.Regularly update the internal system to ensure...

Our Client Is a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries. Job Description As a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live chat,...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

REQUIREMENTSHave at least 4 years experience in customer service or retail line, with 2 years experience in managing a team as a supervisor, or team leader. Experience in logistics is not required as training will be provided.Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint.Candidate must be very...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

RequirementsSPM qualification / Fresh graduates are welcomeHigh proficiency in English and Traditional Mandarin (Speak, Read, Type)Have no issue working on 24-hour rotational shift with 5 working days (9 hours per shift including 1-hour break time) (currently are more on afternoon and night shiftsAble to commit to work during weekends and public holidayHave...

Customer Service Representative Join our team as a Customer Service Representative and provide exceptional service to our customers at our shop. Handle customer enquiries on services provided, including Postpaid, Prepaid, Broadband, and Account Status. Responsible for handling customer information, monetary transactions, handsets, and ensuring...

Head of Customer Service (IT & Telecom) - IC Client Description Leading IT & Telecom solutions company Job Description • Lead a team to deliver quality customer service and initiate business opportunities for potential customers • Lead Customer Service team for complaint handling and formulate solution of complaint case settlement and suggest service...

Customer Service Executive Join our team as a Customer Service Executive and play a key role in delivering exceptional support to our customers, ensuring their satisfaction with our products and services. Main Responsibilities: Handle customer inquiries via phone, email, and chat in a professional and timely manner. Resolve customer complaints...

Job ResponsibilitiesEnsures highest standard of service delivery on personalized phone services to our customers.Identifies and handles customer enquires completely and accurately.Resolves customer complaints and problems to the satisfaction of the customer.Uses customer service and sales skills to optimize the opportunity of each customer contact.Educates...