Campaign Services Specialist

Found in: beBee jobs MY - 2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

about the company
A multi-national technology partner and consultancy that simplifies and unifies the advertising ecosystems (ATL, BTL, Digital). Founded since 2008 in the United States, they offer end-to-end creative and production solutions and insights to the 1,000+ brands, agencies and studios it serves around the world. They are harnessing AI and data-driven insights to help Marketers make smarter decisions and drive incremental ROI.

Trusted by various MNCs worldwide, your future employer has more than 40 offices across different continents.
This is a fully back to office role based in KL, Malaysia.

about the job
The position works closely with Operations, Sales, Finance and Support to proactively manage, maintain and grow their client and broadcast accounts.

1. Ensure the effective and efficient traffic of Broadcast and Print orders

Ensuring adherence to job flow processes, increase customer satisfaction, minimal turnaround time and minimal email communicationConsistently delivering jobs according to process and procedures.Ensuring Ingest / Studio have the necessary time, information and materials to complete the task to a satisfactory quality within the given time frameExecute traffic for the various types of projects through the company (Print Ads, Magazines, TVCs, Long & Short Form Video, Adbank projects, Packaging, P.O.S, Outdoor, Cinema, Online) and ensuring these jobs meet the SLA 2. Campaign-Client Services Ensure that the client contact plan for assigned client portfolio is executed and tracked in SalesforceDeliver the broadcast customer service standards through developing deep client relationships and proactively up-selling and cross-selling appropriate product solutionsBe a trusted and credible support to all clients, proactively and reactively through outstanding customer service.Ensure appropriate and timely escalation of client issues and follow through to resolutionEnsure quoting is accurate and follows rate card and rate variation rules and clients are invoiced correctly by the end of the monthIdentify products or features that will help or benefit clients or escalate to product champion for a more detailed sell of the relevant product, resulting in extra revenue for the company (upselling and cross-selling) about you Skilled in account management /client servicing roles and demonstrated outstanding client servicing experienceA least 3-5 years experience in Media/Advertising/Post ProductionKnowledge of Print and/or TV workflowsProfessional communication skills, including the ability to engage and build conversations over the phone and via email.Must have English fluency, verbal and written (as you will be the point of contact within internal stakeholder from the United States, and global clients)Familiarity with additional languages (Mandarin/ Thai/ etc) would be an additional advantage
how to apply

Kindly apply through the relevant link attached to this ad alongside your portfolio (if any). You may reach Gwen Loke via Randstad Malaysia.

Note: We appreciate all applications, but only shortlisted candidates will be contacted.
skills no additional skills required
qualifications no additional qualifications required
education Bachelor Degree
  • CAMERON Field Service Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Schlumberger Full time

    CAMERON Field Service SpecialistKuala Lumpur - MalaysiaAbout UsWe are a global technology company, driving energy innovation for a balanced planet.​Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni,...

  • Senior Content Writing Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur Client is an international Marketing solutions company focused in SaaS, Tech, Fintech, Education industries. If you are a high performing individual, you will be able to showcase and be well rewarded for your skills here. perks:Flexible working hoursHybrid work arrangementOpen communication and forward thinking cultureMental wellness...

  • E-commerce specialist

    Found in: beBee jobs MY - 2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Eps Consultants Sdn Bhd Full time

    Position : E-commerce Specialist - Campaign Tenure: 1 year contract renewable basis Working Location : Sunway Pinnacle Working Hour : Standard Salary : RM6500 RM9000 Job Responsibilities : Manage workflow optimization through automation. Map, plan, and coordinate activities related to workflow. Address workflow/queue related risks, collect feedback, and...

  • Specialist, Partner Success

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Specialist, Partner SuccessJob DescriptionThe Partner Specialist is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...

  • Technical Support Specialist

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Full time

    About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

  • Territory Sales Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Territory Sales SpecialistJob DescriptionThe Associate Partner Specialist is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...

  • Senior operations specialist, financial crime

    Found in: beBee jobs MY - 1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    Open Position: Senior Operations Specialist, Financial Crime (MNC Company) An MNC Company is currently hiring Senior Operations Specialist, Financial Crime to join them in their Kuala Lumpur officeKey responsibilities include: More than 8 years of experience working in financial crimes intelligence role. Handling daily operations including review and...

  • Compensation & Benefits Services (Specialist)

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • APAC Process Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Job position: APAC Process Specialist – MDM/R2RReporting to: Head of APAC Accounting Process Performance This position is a crucial part of our company's global finance SSC transformation program. The primary responsibility of this role is to manage the maintenance of master data used in Company Group SAP entities. The Specialist will focus on specific...

  • Sales Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Straumann Full time

    PURPOSE OF THE ROLE:Promote and sell the organisation's products within an assigned geographic area to existing and new customers to achieve sales targets and market growth. KEY RESPONSIBILITIES:Drive selling results in assigned territories and/or accounts.Probe any business expansion opportunity and make it as real revenue figures.Identify, search, and...

  • Customer service specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ebc Group Full time

    EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020,...

  • Customer Support Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyAn MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US job detailsJob title : Customer Support SpecialistLocation : KL, MalaysiaSalary : RM2,800 - RM3,500Employment : PermanentDetails : 13th month salary...

  • SSC Finance Specialist

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Job Responsibilities: Maintain accurate bookkeeping and accounting records within the accounting system, including managing accruals and adjustments.Take responsibility for timely preparation of financial accounts, including weekly, month-end, and year-end closing processes, as well as aging/listings.Demonstrate the ability to work independently on...

  • Compliance Specialist

    Found in: beBee jobs MY - 3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering up with a leading global capital market and investment company. They are looking for compliance specialist to join their expanding team. about the jobPRIMARY RESPONSIBILITIES:This role will support the Senior Manager of Regulatory Compliance in overseeing regulatory compliance for the organization. Regulatory...

  • Payroll Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kerry Full time

    Requisition ID 51170Position Type FT PermanentRecruiter #LI-CF1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Social Media Advertising Strategist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyHybrid work mode job for an FMCG PrincipalManufacturer for health and beauty productsGrowth opportunities within the organisationYour future employer is a leading supplier of halal, plant based health and beauty products. They provide high-quality and affordable beauty products to customers across Malaysia.Established in 2007, they have...

  • Specialist, Communications Advisory

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Tax Advisory and Transfer Pricing

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Careers at Thannees Tax Consulting Services Full time

    Thannees Tax Consulting Services Sdn Bhd (TTCS) is recruiting experienced tax consultants. We are a unique tax consulting firm that provides you an opportunity to expand your horizon, focusing on issues that others have difficulty resolving. We have an established practice dealing across the full spectrum of transfer pricing assignments. Our Managing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Basf Asia-pacific Service Centre Sdn. Bhd. Full time

    Objectives of the Position Understand business needs and provide best suited support on Compensation and Benefits for assigned Countries in the APAC region. Support respective countries assigned in the region by engaging with the stakeholders, from HRBPs to country C&B teams in Compensation & Benefits matters including data analysis and providing operational...

  • Employee Lifecycle Specialist

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kerry Full time

    Requisition ID 51255Position Type FT PermanentRecruiter #LI-CF1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...