Customer success executive
4 weeks ago
The Offer Fantastic work culture Leadership Role Flexible working options The Job Your responsibilities will include: Developing and managing a portfolio of Key Accounts.
Achieving monthly sales targets by identifying and developing new customers.Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
Coordinating pre-sales and post-sales follow up. Achieving and exceeding weekly and monthly KPIs. Building strong and collaborative relationships with other internal stakeholders. Monitoring market trends and providing regular competitor feedback.Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
Partnering with the sales team to ensure that new customers are onboarded successfully. Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue. Ensuring a high level of customer renewals. Building strong product expertise and providing training & ongoing support as required. Providing feedback and advocacy on customer pain-points to internal teams. The Profile You have at least 1 year experience, ideally within a Customer Success or Sales (B2 C) role. You have prior experience in dealing with Dealers. Experience covering Infrastructure is strong plus. You possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builder You enjoy finding creative solutions to problems You are a self-starter and demonstrate a high level of resilience The Employer Our client is a smart subscription cloud-based solution designed to significantly improve the organisational efficiency of facility operations and management.
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Head of Customer Success
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeJob Description: Head of Customer SuccessCompany Overview:Randstad is partnering with a leading global fintech company at the forefront of innovation, dedicated to providing cutting-edge financial solutions to individuals and businesses worldwide. With a commitment to excellence and customer-centric approach, we empower our clients to thrive in the...
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Customer Success Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full timeJob Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...
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Online customer success specialist
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Qsr Brands Full timeAs an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...
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Generalist Customer Success Associate
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Luno Full timeLuno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.
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Customer success assistant
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Group Full timeJob Description:Sunway Group is seeking a motivated and hardworking individual to join our team as a Customer Success Assistant. This is a part-time, work-from-home position based in Kuala Lumpur, MY. As an Entry Level position, we require at least 1 year of experience in a similar role.Responsibilities: Build and maintain strong, longlasting customer...
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Chief Operating Officer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Our client is a reputable retail pharmacy group seeking a Chief Operating Officer to spearhead and drive strategic expansion initiatives. The COO play a pivotal role in shaping the company's future, leveraging their operational expertise to ensure continued success in the dynamic pharmaceutical industry. Job Description Formulate and execute...
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Chief marketing officer
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Fuelling the ambitions of public agencies and private organizations, our client's cutting-edge platform delivers a powerhouse of tools aimed at supercharging investment decision-making. With a track record of unparalleled success in the local market, they have embarked on a blazing trail of expansion across Southeast Asia. Job Description...
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SEA Managing Director, Industrial Solutions
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client With a legacy spanning over nine decades, our client is an industry leader that crafts cutting-edge solutions for hospitality, healthcare, and foodservice domains. Their innovations set the global standard for excellence for commercial cleanliness and hygiene, while ensuring reliability and sustainability to minimize environmental impact....
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Executive Director, Payroll
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Our client is a leading global corporation that delivers cutting-edge corporate solutions worldwide. They empower businesses with seamless administrative and operational support across numerous locations, guaranteeing regulatory compliance and streamlining operations. Their expansion strengthens its capacity to navigate the complexities of...
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Specialist, Partner Success
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full timeJob Title:Specialist, Partner SuccessJob DescriptionThe Partner Specialist is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...
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Technical Success Lead
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeTechnical Success LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...
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Regional General Manager, Adhesives
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Our client is a global powerhouse shaping industries and households alike, with innovative solutions spanning from the assembly lines of high-tech factories to the shelves of your bathroom cabinet. Rooted in a rich history of over a century, this company continuously pushes the boundaries of what's possible, all while championing...
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General Manager
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Our client is the future-facing online arm of a major player in the insurance industry. Their digital platform provides a seamless, lightning-fast experience that fits right into your busy lifestyle - giving you the convenience to manage your policies, submit claims or access support - wherever you may be. Job Description Reporting to the...
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Brand Innovation Director
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Our client is a proud homegrown listed FMCG manufacturer that embodies the perfect blend of modern innovation and traditional richness. Our client isn't just about beverages; they're about capturing the spirit of Malaysia in each meticulously crafted product. With a commitment to quality and a dedication to pushing boundaries, our client...
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Customer service representative
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole: Customer Success SpecialistTimings: Rotational Shifts (Permanent)Industry: BPOWork Mode: Work from officeFunctional Area: ITES / BPO / Customer ServiceProcess: VoiceKey Skills: Customer Service Mandarin TaiwaneseWe are looking for CSR AgentsNative Taiwanese to join their team in George Town, Penang._We are looking for immediate joiners_*_Salary budget...
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Executive, transaction banking fulfilment
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Berhad Full timeIf you are looking to excel and make a difference, take a closer look at us...We are looking for Executive, Transaction Banking Fulfilment which mainly to process the Corporate Internet Banking application and provide the customer support activities with the objective of ensuring an excellent customer satisfaction level in the Internet Banking service...
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Manager, Global Customer Experience
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full timeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...
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Customer Care Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kerry Full timeAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
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Customer Service Representative A
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full timeThe job profile for this position is Customer Service Representative A, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...
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Customer Service Representatives-3
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full timeJob DescriptionDo you have a passion for helping others and ensuring customers have the best experience possible?We are looking for a highly motivated Customer Service Representative to join this expanding teamwhere you will be part of our Global Service Centre supporting clients from across the Globe. As a Customer Service Representative with Cigna, you...