![Qsr Brands](https://static.grabjobs.co/img/place_holder_3.webp)
Online customer success specialist
1 month ago
As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms.
This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer success.
Responsibilities:
- Respond promptly to customer inquiries through various online channels such as emails, chat, and social media
- Resolve customer complaints and issues in a professional and timely manner
- Monitor and analyze customer feedback to identify trends and areas for improvement
- Collaborate with crossfunctional teams to ensure a seamless customer experience
- Provide product recommendations and solutions based on customer needs and preferences
- Assist in the development and implementation of customer success programs and initiativesRequirements:
- Energetic and resilient personality with a positive attitude
- Strong strategic planning and decision
- making skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and online customer management toolsBenefits:
- Retirement plan
- Free food
- Free accommodation
Working Environment:
At QSR Brands, we pride ourselves on creating a flexible work environment that adapts to change with speed and efficiency.
We value diversity and inclusivity, and encourage creativity and innovation in all aspects of our business.Deadline to apply:
May 22, 2024
Equal Opportunity Statement:
QSR Brands is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment.
We celebrate diversity and are dedicated to creating an inclusive workplace where all employees feel valued and respected.How to apply:
Apply on Grab Jobs and you will be notified if shortlisted for the job.
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Axpara Full timeThe Specialist ("Specialist") is a key commercial position that is dedicated to delivering Mesh Bio's healthcare software solutions to customers and partners. The Specialist is expected to work together with other company functions, including the Sales and the Product Management departments in meeting customers' needs.Responsibilities and Duties Documenting...
-
Customer Success Specialist
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full timeJob Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...
-
Customer Success Specialist
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full timeJob Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full timeBe the Sales Team's Secret Weapon at a Global Luxury Fitness Tech Do you thrive on helping others achieve their fitness goals?A Global Luxury Fitness Tech Company on a mission to empower people to live healthier lives - We're looking for a passionate and results-oriented individual to join our team as a Customer Success Specialist.In this role, you'll bridge...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timeDesignation : Customer Success Specialist - TaiwaneseLocation : Penang, MalaysiaWorking Days : 5 Working Days, 2 Days OffWorking hours: 9 AM - 6 PMSalary: RM 7,000 - RM 8,500 (basic) + allowancesResponsibilities: Maintains customer records by updating account information Ensure all communication is handled professionally and promptly but with a human touch...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Retail ManagementTimings:Day Shift (Permanent)Industry:Internet / EcommerceWork Mode:Work from officeFunctional Area:Retail / Consumer / CommercialKey Skills: Communication Customer Service Customer Management customer service analyst inbound calls Salary : 62K THBLocation: BangkokShift: Mon Fri 7am 4 PmCustomer Success Specialist jobs continue to be...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia StaffAny Private Limited Full timeAbout StaffAnyStaffAny's mission is to shape and empower the future of work. As the Customer Support Executive, you will help our clients achieve product value and customer satisfaction by being the first point of contact and ensuring that queries are resolved promptly, across our different support channelsAbout the roleThis role is uniquely different from...
-
Specialist, Partner Success
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full timeJob Title:Specialist, Partner SuccessJob DescriptionThe Partner Specialist is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...
-
Specialist, Partner Success
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full timeJob Title:Specialist, Partner SuccessJob DescriptionThe Partner Specialist is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...
-
Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time:Nice to meet youWe're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeGratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting for permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, and USA. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.We have...
-
Customer Success Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeabout the companyRandstad has recently partnered with a global business software company. They are looking to hire a Customer Success Manager to be based in Kuala Lumpur.about the jobManaging churn and increasing customer retentionEducating customers with in-app help and improving customer experienceDriving account expansion with contextual offers and...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Customer Service Executive -ChatTimings:Day Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center Taiwanese- Bachelor's Degree or at least Diploma or equivalent in any discipline. Minimum 6months to 1 year experience in call centre Fluent in Mandarin,...
-
Partner Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Coda Payments Full timePartner Success SpecialistWhat We DoAt Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+...
-
Online Customer Service
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Global Full timeHello MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forWhy us? Competitive salary + bonuses Career advancement Various benefits and support from the companyJob Responsibilities: Responsible for receiving inquiries...
-
Customer Care Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Britishpedia Media Group Sdn. Full timeTitle: Customer Care SpecialistCompany:Britishpedia Media Group Sdn. Bhd.Employment Type: Full-timeBasic Salary: RM RM 2800Location: Kuala LumpurAbout the Company:At Britishpedia Media Group (BPH), we're more than just a publishing house - we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across...
-
Customer Care Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full timeThis is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job detailsRole - Customer Care Specialist - MandarinLocation - Petaling JayaType - PermanentJoining - 31st AugInterview - Assessment and Online interviewMust be fluent in English and Mandarin.Freshers or experienced can apply.Shuttle service is...
-
Fhs Industrial Solutions Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Airbus Customer Services Sdn Bhd Full timeYou will be in charge of the operations and solutions management in the frame of Flight Hour and LRU Services. The Industrial solutions manager will work within a team of repair & transport/logistic solutions experts. The main aim of this team is to build and maintain the set-up for FHS repair & Transport supply chain. To maintain and improve this industrial...
-
Customer Success Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Finastra USA Corporation Full timeResponsibilities:Purpose of Role: The Customer Success Manager (CSM) uses industry & product knowledge, business strategy expertise, and account management skills to drive value realization for our customers from Finastra's solutions and services. Customer Success Managers partner with Account Executives throughout the customer journey to deliver value, with...