Online Customer Service

We are seeking a dynamic and customer-focused individual to join our team as an Online Sales cum Customer Service Representative. In this role, you will be responsible for driving online sales and providing exceptional customer service to ensure a positive shopping experience for our customers.Key Responsibilities:1.Online Sales: Proactively engage with...

Sellection earned an 8-figure sales revenue in Year 2021 and are excited to grow to 9-figure revenue by 2023.Sellection is looking to expand our team for further exponential growthSellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and development...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Handle all social media interactions including:Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. Engaging customer on our social media properties (contests, content, etc) to drive positive feedback Social media monitoring around brand sentiment and...

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

Responsibility: Front Office services Answering phone and online inquiries relating to services, promotions, and packages Actively assist in online/offline marketing and administration Assist in developing promotions and attractive packages and compelling marketing campaigns to drive customer engagement, increase sales, and enhance the overall brand image....

We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels._ Responsibilities: _ To complete daily duty on time. To provide and support customer...

_Willing work at Menara Tan & Tan (22.03A, 207), Jln Tun Razak, KL_Responsibilities:Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Responsibility1.Customer Service Operations: Manage and lead a team of customer service representatives to ensure the timely and effective resolution of customer inquiries, concerns, and feedback. Develop and implement customer service policies, procedures, and standards to maintain consistency and quality across all interactions. Monitor customer service...

Responsibility1.Customer Service Operations: Manage and lead a team of customer service representatives to ensure the timely and effective resolution of customer inquiries, concerns, and feedback. Develop and implement customer service policies, procedures, and standards to maintain consistency and quality across all interactions. Monitor customer service...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

About usSTS Internet Technology Sdn. Bhd. is an emerging brand management company that partners with a wide range of brands to carry out wholesale and retail business both online and offline. Our mission is to help brands maximize their presence and sales through strategic management, innovative marketing, and exceptional customer service. We bring together...

As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...

As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...

We are looking for an experienced individual to fill up the vacancies as customer service / online adminJob Scope:- Melayan pertanyaan Customer, follow up dengan customer dan mengekalkan rekod pelanggan.- Menguruskan dan membalas pertanyaan / pembelian customer melalui whatsapp dan social media.- Menyusun appointment customer utk dtg ke outlet- Memastikan...

Providing information about products and services including pricing, availability, delivery options, and order status Responding to questions about products, shipping, returns, exchanges, and other topics Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify, Shopee, Lazada etc Answering questions about...

Essential / Key Duties & Responsibilities:Answering calls from the Branches, Agents and Customers regarding Unit Trusts.Provide customer service to customer and agents who walk in at the counter.Follow up for incomplete transactions submitted by branches, agents and customers.Handling written enquiries related to agent and customer.Continuously suggest new...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...