Customer Service Manager

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers.Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic).Allocate tasks to staff according to the competence...

Responsibility1.Customer Service Operations: Manage and lead a team of customer service representatives to ensure the timely and effective resolution of customer inquiries, concerns, and feedback. Develop and implement customer service policies, procedures, and standards to maintain consistency and quality across all interactions. Monitor customer service...

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the Position This is one of the 4 customs...

_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? __Do you want an open, supportive, and caring working environment?__ Do you view your development needs seriously as we do?__ If YES, then take your career to the #NextLevel with BASF _Objectives of the Position To support the Regional...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

Role:Manager -Customer ServiceTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Thai customer service analyst- Create and manage the campaign schedule across the portfolio of partner brands - working on the strategy and framework of the activity...

About DKSHDKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.Delivering life-saving drugs to hospitals, bringing high-quality...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey. In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty.Here are the common...

DUTIES AND RESPONSIBILITIES: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and...

About usSTS Internet Technology Sdn. Bhd. is an emerging brand management company that partners with a wide range of brands to carry out wholesale and retail business both online and offline. Our mission is to help brands maximize their presence and sales through strategic management, innovative marketing, and exceptional customer service. We bring together...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...