Customer Care Specialist

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job detailsRole - Customer Care Specialist - MandarinLocation - Petaling JayaType - PermanentJoining - 31st AugInterview - Assessment and Online interviewMust be fluent in English and Mandarin.Freshers or experienced can apply.Shuttle service is...

__Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, Contract,...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective followup with Service...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Respond to customers on timely manner while following standard operating procedures. Comply with Bank's...

_Singapore Bank in Malaysia looking for Customer Care Executive_ Support Singapore customers Ensures highest standard of service delivery on personalised phone services to our customers. Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. Determine the needs of the consumers,...

Position :Customer Care ExecutiveWorking Location :Old Klang RoadWorking Hours :Any 5 days a week (may including weekend), 2 shift rotation10am - 7pm1pm - 10pmSalary range :RM 2,500 - RM 3,500 To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering technical...

About Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

The Specialist ("Specialist") is a key commercial position that is dedicated to delivering Mesh Bio's healthcare software solutions to customers and partners. The Specialist is expected to work together with other company functions, including the Sales and the Product Management departments in meeting customers' needs.Responsibilities and Duties Documenting...

You will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of Operational Excellence. Your Role: You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner. ...

Job Highlights: International Bank; Opportunity to grow in an international Banking industry; Full training provided (1 month); Attractive salary & benefits; Located at Wisma Standard Chartered; Accessible by public transportation ( LRT Bukit Jalil). Deliver outstanding customer service over the phone promptly, while also fostering positive relationships...

Primary Job Functions: Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and protect customer information Meet personal/team qualitative and quantitative targets Handle simple to difficult...

Gussmann is a leader in Fleet Monitoring, committed to excellent service and innovation. We are looking for a reliable Office Support Specialist to join our team.Responsibilities:- Issue Resolution: Resolve customer issues promptly.- Admin Tasks: Perform data entry, filing, and maintaining office supplies.- Communication: Keep clear communication with...

Provide friendly and efficient service to the travel community of our client. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound phone calls, including urgent situations. Identify and escalate issues appropriately. Research information and troubleshoot problems using available resources. Arbitrate in...

Our client, a global insurance company, is looking for an International Customer Service Specialist.Responsible: Support the seamless experience of customers and brokers with our services. Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. Maintaining the quality of data in administrative systems....

Responsibilities:- Customer Engagement: Proactively handle outbound calls to follow up on client status, ensuring a seamless and positive customer experience.- Professional Excellence: Execute all responsibilities with the highest level of professionalism, aiming to exceed customer expectations at every touchpoint.- Issue Resolution: Show initiative and a...

About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

Job Description:Malaysia Airlines Berhad is seeking a Remote Customer Care Manager to join our team in Kuala Lumpur, Malaysia. As a Mid-toSenior Level position, the ideal candidate should have at least 8 years of experience in customer care management.Responsibilities:1. Lead a team of remote customer care representatives to ensure exceptional customer...