Customer Care Officer
1 week ago
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- Comply with Bank's policies and available procedures/guidelines to ensure safety and security of the Bank and customers' assets are maintained.
- Strive to achieve key performance indicators.
Requirements:
- Strong command of spoken and written English
- Ability to work under pressure and independently.
- Willing to work on 24/7 rotational shifts and weekend.
Job Types:
Permanent, Fresh graduate
Pay:
RM2, RM3,200.00 per month
Benefits:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Education:
- STM/STPM (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
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