ICT Site Services Analyst

4 weeks ago


Johor Bahru, Johor, Malaysia Kerry Full time
About Kerry

Kerry is the leader in taste and nutrition for the food, beverage, and pharmaceutical industries worldwide. Working hand in hand with customers daily, we strive to create healthier, more delicious, and environmentally friendly products enjoyed by billions. Our goal is to be the most valued partner to our customers, shaping a future of sustainable nutrition. A career at Kerry presents the opportunity to influence the food industry's evolution and grow in a diverse global setting.

About the Position

The ICT Site Services Analyst plays a crucial role in the ICT Site Services team, reporting to the Regional & Global Infrastructure team. The ideal candidate will be stationed at Johor Bahru Center, supporting operations in the APMEA Region. Collaboration with various internal ICT teams is essential to provide effective support solutions to the business. Experience in project management and a proactive mindset are assets for this role.

Key Responsibilities

  • Engage with the business regularly to review progress on IT portfolios and plan actions
  • Participate in business meetings, grasp critical business needs, and integrate them into IT planning
  • Proactively identify opportunities and innovative solutions to add value to the business
  • Manage and execute multiple projects, ensuring efficient resource allocation and anticipating bottlenecks
  • Provide level 2 ICT support to internal and external stakeholders, including hardware and software maintenance
  • Update incident tracking systems promptly, ensuring timely query resolution
  • Document and share new solutions in the ICT knowledge base
  • Maintain site documentation accuracy and ensure adherence to ICT standards and policies
  • Support and maintain all site infrastructure, ensuring all devices are up-to-date and secure
  • Travel and provide support outside normal hours if necessary
Qualifications and Skills
  • Effective communication skills with both internal and external stakeholders
  • Ability to work autonomously, communicate initiatives clearly, and deliver professional service
  • Offer timely and efficient business solutions, fostering a culture of innovation and continuous improvement
  • Analyze problems, show innovative thinking, and maintain a positive attitude within the ICT team
  • Proficiency in hardware and operating systems, as well as various software applications
  • Strong work ethic, organization, and communication abilities
  • Quick to learn new concepts and technologies, manage multiple projects, and solve problems effectively
  • Comfortable working independently or collaboratively, with strong influencing and persuasion skills
  • Ability to build partnerships, demonstrate reliability, and credibility in all interactions

Education/Experience

  • Diploma in Computer/Information Technology or related field
  • 3-5 years' experience in a similar role
  • IT certification is advantageous but not mandatory
  • Familiarity with project management methodologies and Kerry systems is a plus

Beware of scams claiming to represent Kerry online. Kerry employees do not contact candidates via non-Kerry channels for recruitment. Kerry does not use video chat rooms for interviews or request any payments during the hiring process. Any legitimate communication from Kerry will be from official company accounts.


  • Site Supervisor

    2 weeks ago


    Johor Bahru, Johor, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    Job description Reporting to Project Manager To supervise, manage and lead team at project site for Electrical & Electronic & ELV works. To monitor the progress of the project and to ensure works are in compliance with site's progressive requirement Maintain proper and accurate site records or documents in good order and system. To educate workers and...


  • Johor Bahru, Johor, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    JOB DESCRIPTION: Reporting to Site Supervisor/Project Manager Assisting to supervise,manage and lead team at project site for Electrical & Electronic & ELV works Assisting to monitor the progress of the project and to ensure works are in compliance with site's progressive requirement Assisting to maintain proper and accurate site records or documents in good...


  • Johor Bahru, Johor, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    JOB DESCRIPTION: Conduct safety induction for new construction workers and all new site staff. Conduct toolbox meeting by weekly basis. To ensure workplace are safe and comply with the OSHA Act 1994 and Act 139 FMA 196 Ensuring that employer comply with the established safety and health regulation. Ensuring employees wear personal protective equipment....


  • Johor Bahru, Johor, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    JOB DESCRIPTION: Conduct safety induction for new construction workers and all new site staff. Conduct toolbox meeting by weekly basis. To ensure workplace are safe and comply with the OSHA Act 1994 and Act 139 FMA 196 Ensuring that employer comply with the established safety and health regulation. Ensuring employees wear personal protective equipment....

  • Site Clerk

    2 weeks ago


    Johor Bahru, Johor, Malaysia IPM PROFESSIONAL SERVICES SDN BHD Full time

    RESPONSIBILITIES: SC shall assist the Resident Engineer and Clerk of Works with day to day activities SC shall act as a documents controller and ensure well keeping of all site documents SC shall organise and maintain documents, site instruction, daily report, progress report, variation order, Noncompliance Report, etc in a structured fashion SC shall...


  • Johor Bahru, Johor, Malaysia JOBBUILDER Full time

    Responsibilities: Drive the sales to achieve the individual & group sales target. Study & understand new or existing client ICT requirement with the following activity:Site survey & meeting. Study layout and proposed solution. Translate solution into commercial proposal. Follow up with client on proposed solution and revised accordingly. Close the sales with...

  • Site Supervisor

    2 weeks ago


    Johor Bahru, Johor, Malaysia Woon Brothers Construction Sdn Bhd Full time

    Job Highlights Attractive Remunerations Package Outstanding Career Development Medical Card & Insurance Coverage To attend internal and external project coordination meeting/ discussion. To assist site agent/ site engineer to resolve site matters. To coordinate with Client representative and subcon on quality assurance and project progress monitoring. To...

  • Site Supervisor

    2 weeks ago


    Johor Bahru, Johor, Malaysia KERJAYA PROSPEK (M) SDN BHD Full time

    ROLE AND RESPONSIBILITIES To ensure compliance to the ISO 9001: 2008 quality management systems and quality policy.To ensure projects meets the stipulated quality requirements by closely monitoring and supervising the work of the contractors.Generate the necessary construction records.Assist in site measurement work for interim contractor claims.Solving site...

  • Site Supervisor

    2 weeks ago


    Johor Bahru, Johor, Malaysia SYSTEM TECH RESOURCES SDN BHD Full time

    To monitor & coordinate the works of general worker and sub-contractors. Provide site photo to the Project Engineer / Project Managers on the progress of site activity. To monitor project progress, installation, servicing and / or maintenance works are according to drawing contract specification and work schedule. Assist Project Engineer to prepare & compile...

  • Site Supervisor

    2 weeks ago


    Johor Bahru, Johor, Malaysia LAUBROS HOLDINGS (M) SDN BHD Full time

    Reports to: Project General Manager/Assistant Project General Manager 1. To carry out the supervision, daily planning and directing of the work force. 2. Co-coordinating and liaison with Client/consultants/supplier/NSC and subcontractors. 3. To carry out inspection, verification and recording of work. 4. To identify and record quality problems through...


  • Johor Bahru, Johor, Malaysia Smiths Group Full time

    REF: DETECTIONAPAC01110 DIVISION: Smiths Detection JOB FUNCTION:After Sales Service RepairJob Description: The Service Contracts Analyst oversees complex portfolios of service and maintenance contracts for a specific geography. They will be a key point of contact for contract management issues, responsible for ensuring contracts perform as intended,...

  • Project Admin Drafter

    2 weeks ago


    Johor Bahru, Johor, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    Job description To carry out general site office administration duties and tasks of our projects. Responsible to handle warehouse or store at sites. To coordinate with purchaser and closely monitor inventory level at sites to prevent low stock level Liaise with purchaser for stock replenishment instructed by supervisor or project manager. Preparing,...

  • Data Analyst, VCO

    1 month ago


    Johor Bahru, Johor, Malaysia PerkinElmer Full time

    Job Title: Data Analyst-VCO Reports to: Chief of Staff Job Level: 10 Location: Johor Bahru, Malaysia Organization: VCO The Company PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end...

  • Data Analyst, VCO

    2 weeks ago


    Johor Bahru, Johor, Malaysia PerkinElmer Full time

    Job Title: Data Analyst-VCO Reports to: Chief of Staff Job Level: 10 Location: Johor Bahru, Malaysia Organization: VCO The Company PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end...

  • Data Analyst, VCO

    4 weeks ago


    Johor Bahru, Johor, Malaysia PerkinElmer Full time

    Job Title: Data Analyst-VCO Reports to: Chief of Staff Job Level: 10 Location: Johor Bahru, Malaysia Organization: VCO The Company PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end...

  • Site Manager

    2 weeks ago


    Johor Bahru, Johor, Malaysia Ingenious Job Full time

    Site Location : Johor Bahru*20-30% of traveling is requiredJob Scopes : Schedule drafting and monitoring supervisionBudget managementProject / Site management (in accordance with the job specifications, the contractual terms, the Assignment order, the Quality plan, the HSE plan and the operating procedures).Project preparationCompliance with Quality of...

  • Site Manager

    2 weeks ago


    Johor Bahru, Johor, Malaysia Ingenious Job Full time

    Site Location :Johor Bahru20-30% of traveling is requiredJob Scopes: Schedule drafting and monitoring supervision Budget management Project / Site management (in accordance with the job specifications, the contractual terms, the Assignment order, the Quality plan, the HSE plan and the operating procedures). Project preparation Compliance with Quality of...

  • Quality Analyst

    2 weeks ago


    Johor Bahru, Johor, Malaysia JACOBS DOUWE EGBERTS Full time

    Quality Analyst Quality Management Johor Bahru Fulltime MalaysiaThe quality analyst performs quality checks on all key business processes from supplier to customer, from incoming raw and pack materials to finished products, to ensure goods produced comply to the standards set by the Quality Organization._ Main purpose_ The Quality Analyst is responsible to...

  • Technical Support

    2 weeks ago


    Johor Bahru, Johor, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    _Responsibilities:_ To liaise with clients and contractors with excellent service Able to perform all ELV service, troubleshooting, installation, testing & commissioning To document installation & service actions by completing forms, report & records To monitor site progress of installation works and schedule provided Good in hardware & software knowledge/PC...


  • Johor Bahru, Johor, Malaysia Pamir Development Sdn Bhd Full time

    Ensure safety measures and procedures are in accordance with environmental, safety and health statutory acts and regulations. Interact and liaise with local authorities and clients to ensure compliance with statutory and other safety requirements. Conduct regular inspections, accident/incident investigations, hazard identifications, risk assessments to...