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Chat support associate

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Qsr Brands Full time

Job Description:

QSR Brands is looking for a Chat Support Associate to join the team on a part-time basis, working from home in Kuala Lumpur, Malaysia.

No previous experience needed for this Entry Level role - we seek reliable and motivated individuals eager to learn and advance within our organization.


Responsibilities:
  • Respond promptly and professionally to customer inquiries and issues via chat support channels.
  • Provide accurate information on products, services, and promotions.
  • Assist customers with orders, tracking shipments, and issue resolution.
  • Collaborate with team members for a seamless customer experience.
  • Document all customer interactions and feedback for future reference.

Requirements:
  • Excellent written and verbal communication skills.
  • Ability to work independently and in a team setting.
  • Strong problem-solving abilities and attention to detail.
  • Basic computer skills and familiarity with online chat support platforms.
  • Reliability and a motivation to deliver exceptional customer service.

Personality traits:
  • Reliable
  • Motivated
Soft skills:
  • Cooperation
  • Teamwork
Benefits:
  • Retirement plan
  • Free food
  • Life insurance

Working environment: As a Chat Support Associate at QSR Brands, you have the chance to build strong relationships with colleagues, clients, and partners. We cherish teamwork and collaboration, striving to cultivate a positive and inclusive workplace.


Deadline to apply:
June 1, 2024

Equal Opportunity Statement:

QSR Brands is an equal opportunity employer that values diversity and inclusivity. We do not discriminate based on race, color, religion, gender, age, national origin, disability, or marital status. Our goal is to foster a workplace where all employees feel valued and respected.



How to apply:

Apply on Grab Jobs and you will receive a notification if shortlisted for the position.