Customer Care #FreshThisWeek

Job Position: Customer Service SpecialistJob Description: Real-time handling of customer text and phone messages: Provide instant troubleshooting for customers on DJB service platforms (LINE@ / Facebook fan page / company email / Shopee Chat / YouTube channel comments / WhatsApp), creating an excellent service experience. Maintain DJB customer management...

Location:Malaysia Department: Customer Service Location: Malaysia Process Design & Standardization to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1agents have sufficient information & correct SOP(s) to complete day to day taskResponsibilities: Developing process enhancement strategies. Conducts Process blueprinting to...

Job Number: JREQ126942City, ST: Penang, Pulau PinangDate Posted: 4/1/2024Fraud Warning: Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.Please be aware that Clarivate will:Never ask for payment of any kind as part of our hiring or onboarding processesNever...

Job Number: JREQ126942City, ST: Penang, Pulau PinangDate Posted: 4/1/2024Fraud Warning: Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.Please be aware that Clarivate will:Never ask for payment of any kind as part of our hiring or onboarding processesNever...

AMT PC Distributors Sdn Bhd is top five largest local IT hardware distributor and wholesaler In Malaysia. Carrying more than 25 brands as distributor in Malaysia; Including IT components and peripherals, PC accessories, input devices, networking, power related products, audio visual equipment and software.Job description Ensuring that a high quality of...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia’s leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

We are actively looking for a dynamic and customer-focused individual to join our team as a Customer Care Representative. As the face of our company, you will play a pivotal role as the first point of contact for our valued customers and agents. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to...

**Customer Care Officer - Livebot**: **Date**:24 Jun 2024 **Location**: Malaysia, Malaysia **Company**:Singtel Group - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

CUSTOMER CARE CONSULTANT (IMMEDIATE HIRING) Last Updated on 26 Mar '24 Expiring on 24 Apr '24 UP TO RM 3000 / month Job Highlights MNC Company & Professional Career Exposure - Easy access to Public Transport - Young Vibrant Working Environment Job Description POSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

Job DescriptionResponsibilities:Attend to clients' needs online and in-store.Respond to customers' inquiries and complaints in a professional, courteous, and efficient manner.Prepare quotations and billings for clients.Update quotation listings and follow up with clients.Assist clients in addressing their issues.Manage assigned tasks...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

Job DescriptionResponsibilities:Attend to clients' needs online and in-store.Respond to customers' inquiries and complaints in a professional, courteous, and efficient manner.Prepare quotations and billings for clients.Update quotation listings and follow up with clients.Assist clients in addressing their issues.Manage assigned tasks...

Location:Malaysia Department: Customer Service Location: Malaysia Team and Role Introduction:Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller experienceResponsibilities: Reporting to...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day to day task.**Responsibilities**: - Developing process enhancement strategies. - Conducts...

We are looking for a motivated, dynamic **Customer Care Executive (Indoor Sales) **to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales...