SEA Career Development Senior Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Boston Consulting Group Full time
WHAT YOU'LL DO

Career Development is a critical function, and you will be working closely with stakeholders to optimize the workforce which directly impacts profitability. You will also be working closely with other HR teams and engage regularly with BCG consultants to understand their development needs, career ambitions and find the right development opportunities for them.

You should have excellent communication and negotiation skills as you will be dealing with the high-caliber BCG consulting team on a daily basis. Thinking on your feet and problem-solving capability is also a must give the complex and ambiguous situations this role is exposed to regularly.

YOU'RE GOOD AT

Career Development

As Career Development Senior Manager, you are the critical thinker who orchestrates the operations to deliver an excellent Career Development (CD) experience to our Consulting Track (CT) staff and CD stakeholders. You will be managing senior stakeholder relations and effectively communicating critical information to management. This includes detailed presentations on Career Development (CD), organizational pyramid structures, and other pertinent topics to ensure alignment and informed decision-making across the company. In this role you will act as:

  • Trusted thought-partner to our CD Chairs, equipping them with the information they need to set priorities and lead rich discussions with the Career Development Committee (CDC).
  • ​Standard-bearer for our CD Advisors, ensuring they do thorough diligence and synthesis of their advisees' performance and craft robust development plans.
  • Close collaborator with our Staffing Team, ensuring their holistic understanding of individual circumstances factors into CD processes.
  • ​​​​​​​Subject-matter expert and source of truth for CT staff and CD stakeholders on CD policies, processes, and precedents.
  • ​​​​​​​Owner for execution of CD priorities and operations (liaising with Nexus and other teams).

The leadership roles above translate into several buckets of day-to-day activities, including:

  • CDC meeting preparation and management, e.g.,
  • ​​​​​​​Setting agendas and overseeing meeting readiness via Workday
  • Facilitating and actively engaging in CDC meetings, e.g., pressure testing and calibrating, ensuring best practices and consistent decisions
  • Capturing key themes and recognizing patterns across cohorts and meetings
  • Management of downward and upward feedback, e.g.,
  • Owning and driving performance against standards of timeliness and quality
  • Acting as source of truth on review process-related questions
  • Supporting and enabling local CD leadership (CD Chair, CD Advisors), e.g.,
  • Providing recommendations around calibrating evaluations to CD Advisors and CD Chairs and leading conversations when further discussion is required
  • Leading pre-meeting deep-dive discussions and post-meeting debriefs
  • Facilitating recurring cadence of check-ins on timely topics
  • Overseeing assignment of CD Advisors to new and newly promoted CT staff
  • Communications to office/system CT staff, e.g.,
  • Leading onboarding sessions, trainings, and cohort meetings
  • Acting as messenger for key CD communications to CT (regional updates, etc.)
  • Proactively refine, define and shape CD policies in response to evolving business exigencies and circumstances.
  • Management of the Performance Improvement Plan (PIP) process for CT staff and systematically addressing CT staff performance issues with clearly defined outcomes and timelines for improvement.
  • Management of overall integration of new lateral hires by assigning buddies and sponsors, conducting regular pulse checks, offering guidance on BCG and career-related matters, organizing frequent integration meetings, and providing monthly updates to the Integration Chair.
  • Leading/Operationalize/Supporting other strategic initiatives, i.e.,
    • Local CD-specific strategic initiatives
    • Consulting team's pyramid review
    • Year-end bonus process
    • Flexi-Working Arrangements
    • Regional strategic initiatives and innovations within SEA system
YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • BA/BS degree required with 10+ years related work experience in Career Development, HR, staffing, training, operations, or talent development
  • Prior experience at BCG or another premium management consulting firm highly preferred
  • Experience in a People-related role highly preferred
  • Thinking critically and applying guiding principles to highly nuanced situations
  • Projecting ahead to second- and third-order implications of decisions
  • Engendering trust and respect from highly senior stakeholders
  • Sharing your point of view and influencing stakeholders
  • Writing clear and compelling communications
  • Working fluently in details while keeping an eye toward the big picture
  • Staying flexible and shifting gears quickly as priorities change
  • Embracing technology and adapting to new ways of working
  • Motivating and developing others to unlock their potential
  • Acting upon feedback to continue your own development
  • Maintaining utmost integrity around confidentiality and adherence to policies
YOU'LL WORK WITH
Key member of the Southeast Asia People Team, directly reporting to the SEA HR Senior Director. Regular interactions with a variety of key stakeholders, including the Consulting Team, broader HR team in Southeast Asia, Asia-Pacific and Global, and key Managing Director & Partner stakeholders.

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