Quality Assurance Manager

1 month ago


Malaysia Minde Group Full time

Job Description:

Manages projects on a customer account basis covering global manufacturing sites to achieve customer-required business performance, such as product quality goals and shipment fulfillment targets, while ensuring customer satisfaction through effective communication.

The Manager serves as the quality communication contact for the customer regarding manufacturing quality issues and acts as a representative to monitor product quality, ensuring it meets or exceeds customer expectations.

Identify individual and team strengths and development needs, creating training curriculum in the area of responsibility.

Respond to customer complaints and lead the team in problem-solving and quality improvement plans.

Assign daily, weekly, and monthly tasks to team members and supervise the completion of each task.

Develop and promote QMS awareness requirements throughout the organization.

Create quality improvement programs across functional areas to maintain quality awareness among employees.

Comply with all ISO requirements (inclusive of all standards approved by Management) and adhere to general safety practices, standard operating procedures, work instructions, policies, and guidelines provided by the company.

Prepare quality and other reports required by the customer and follow up until issue closure.

Maintain and improve product quality by completing product, company, system, and compliance audits.

Job Requirement:

Bachelor's degree in engineering or a related field.

Minimum of 8 years of experience in supplier quality engineering, preferably in electronics manufacturing.

Experience in Product/Customer/Retail Quality Management NPI/Sustaining/Service/Supplier.

Proficiency in statistical tools such as Design of Experiments, CQE/CQM, FMEA, Six Sigma, GRR, and SPC.

Job Type: Full-time

Pay: Up to RM12,000.00 per month

Schedule:

  • Day shift
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