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Retail Supervisor

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full time

Brand : The North Face

Outlet : Pavilion Damansara

Job Responsibilities

  • Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.
  • Daily briefing exercise for team by shifts.
  • Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.
  • Involved with the Visual Merchandisers team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in into the store.
  • Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.
  • Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.
  • Proper care of stocks, inventory, mannequins and any items within the store at all times.
  • Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.
  • Being the Company representative by complying with Brand standards.

Job Requirements

  • Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
  • Minimum 3 years of working experience in the related field as a PIC is required for this position.
  • Highly motivated with good insight of customer service.
  • Good command of English and Bahasa Malaysia.
  • Willing to work according to retail hours, on weekends as well as on public holidays.