Area Retail Supervisor

3 weeks ago


Kuala Lumpur, Malaysia Batik Boutique Full time

The **Area Retail Supervisor** role at Batik Boutique is a leadership position responsible for overseeing our retail outlets' operations. This role involves team management, customer service, and ensuring the overall efficiency and success of our boutiques.

Key Responsibilities:

- Lead, train, and supervise retail staff for optimal performance.
- Manage day-to-day store operations, including scheduling and staff management.
- Collaborate with the marketing team for visual merchandising and campaigns.
- Set and monitor monthly sales goals aligned with company objectives.
- Maintain accurate records of stock levels and financial transactions.
- Ensure compliance with safety regulations and company policies.
- Actively participate in training sessions and support cross-departmental tasks.
- Uphold boutique cleanliness and lead retail staff meetings.
- Support in developing and updating Standard Operating Procedures (SOPs) for retail operations.
- Manage various point-of-sale (POS) systems and coordinate product replenishment.
- Oversee online pick-up orders, manage discount codes, and contribute to customer feedback enhancements.
- Provide updates to the B2B team and supervise event participation.

Job Requirements:

- Minimum of 2 years industry experience.
- Proficiency in English and Bahasa Malaysia; Mandarin skills are a plus.
- Strong computer skills, including Excel and PowerPoint.
- Positive attitude, effective communication, and adaptable problem-solving.
- Demonstrated leadership abilities and conflict resolution skills.
- Business-minded with an entrepreneurial approach.
- Availability to work 6 days a week, up to 45 hours.

What can you expect from us?
- Impact: We are actively empowering and connecting communities to a better financial future through the global expansion of batik. Join our team if you want to help us achieve that mission
- Culture: We take our work seriously and expect results, while also maintaining a family-like culture that values each and every person. We can only create magic when we have a little bit of fun

Job Benefits:

- Employer statutory contribution
- Annual leave & public holidays as defined in company handbook
- Monthly medical reimbursement
- Training & career growth
- Purpose and creating impact for marginalized communities
- Supportive team environment

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus



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