Account management

1 month ago


na, Malaysia Alibaba Full time

Job Model:
Learn insights of customers' growth life-cycle to adjust content and arrange the online and offline training to improve customers' platform performance to get a good result; Offer 1v1 consultation for first-year customers and dropout customers to delve into their needs and improve the total renewal rate; Support the organization of offline Bootcamp training and events to enhance seller performance and ensure first-year customer training penetration rate; Analyze data to gain insights from customers' performance and identify industry opportunities

Job Requirement:

Interest in the e-commerce field and plans for further development; Hardworking, smart, and eager to learn new things; Quick learner and adaptable, flexible in work but goal-oriented; Highly motivated to take on challenges; Data-sensitive and familiar with Excel; Excellent internship experience from top universities.

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