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Guest services assistant
4 weeks ago
Your Duties Documentation check:
passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and carry on inspection, referred to Teams & Conditions. Boarding guest to the aircraft. Deplaning guest form the aircraft.
Providing assistance to guest if any special need:
wheelchair, NTL, etc
Handle documents:
GD, crew sign, collecting departure and arrival immigration card. Asking 7 mandatory security questions to all passenger that check-in their luggage. Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.
Your Traits Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located Possess good interpersonal and communication skills Able to work on shift.
We are all different - one talent to another - that is how we rely on our differences.At Air Asia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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