Digital Marketing Consultant
2 weeks ago
Join TDCX, a leading BPO company, and unleash your full potential in a rewarding career that lets you do more and achieve more.
Why Work with TDCX?- Competitive remuneration and benefits package
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces and engaging activities
- Strong learning and development plans for career growth
- Positive culture and flexible working arrangements
- Opportunity to work with a global company and be part of a winning team
- Provide excellent support experience to customers via various communication channels
- Identify customer needs and provide strategic solutions to address their concerns
- Ensure first contact resolution and effective follow-up with service partners and internal departments
- Provide constructive feedback to enhance workflow and customer experience
- Deliver high-quality services to customers and build sustainable relationships
- Diploma or degree in any field
- 2 years of working experience in the related field (fresh graduates encouraged to apply)
- Strong time management skills and motivation to exceed expectations
- Ability to multi-task and communicate effectively with customers
- Comfortable working with computers and ability to learn new systems
- Excellent verbal and written communication skills in English and the language of the supporting market
TDCX provides transformative digital CX solutions to world-leading brands, enabling them to acquire new customers, build loyalty, and protect their online communities.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry.
Our commitment to excellence has led to us winning numerous industry awards, including being one of the best companies to work for in Asia.
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