Customer service associate

Job summaryComp Asia is a leading solution provider for certified pre-owned phones and mobile applications in Asia. We collaborate with various organizations across Asia to improve smartphone affordability and reduce e-waste. Join us to grow your career with customized paths, on-the-job training, and a supportive family-like culture.Job seniority:associate...

Job summaryComp Asia is a leading solution provider for certified pre-owned phones and mobile applications in Asia. We collaborate with various organizations across Asia to improve smartphone affordability and reduce e-waste. Join us to grow your career with customized paths, on-the-job training, and a supportive family-like culture.Job seniority:associate...

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service File and maintain documentation related to factory compliance audits Manage all files/documents systematically under sections or departments Coordinate cross department efforts in meeting On Time Delivery (OTD) for...

Responsibilities:To deliver superior customer service in all situations. Position is responsible for providing customers with high quality, professional customer service and act as an extension of the customer within Shui Xing. Position will perform customer service functions with special emphasis on communications, problem solving, inventory control, data...

We are on the lookout for an enthusiastic Internship Account Associate to join our stellar team at NJA Business Solutions Sdn Bhd in Cheras, Selangor.Growing your career as a Internship Internship Account Associate is a fantastic opportunity to develop exceptional skills.If you are strong in adaptability, persuasion and have the right drive for the job, then...

We are on the lookout for an enthusiastic Internship Account Associate to join our stellar team at NJA Business Solutions Sdn Bhd in Cheras, Selangor.Growing your career as a Internship Internship Account Associate is a fantastic opportunity to develop exceptional skills.If you are strong in adaptability, persuasion and have the right drive for the job, then...

Respond to guest inquiries, concerns, and complaints promptly and professionally. Provide information to guests about the resort, its amenities, and nearby attention. Assist guests with making reservations for activities and events. Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs...

Key Responsibilities: Schedule service appointments for customers** Resolve customer complaints quickly and effectively- Follow up with customers to ensure satisfaction- Maintain a friendly and professional attitude- Respond promptly to customer inquiries- Build strong relationships with customers- Understand customer concerns- Coordinate with other...

Successful candidates will work under the close supervision of experienced managers and partners and will have ample of learning opportunities in the field of Assurance and Advisory. Ideal work place for candidates with intention to pursue accounting professional examination as there are study leave given. In additions, it is also an ideal place for local...

Responsibilities: Manage large amounts of incoming chat/message from customers. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationship and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer...

RESPONSIBILITIES: Handle customers request for import and export shipments. Prepare booking report for internal & external reference. Update service schedule and monitor containers spacing. Handle import related jobs (NOA / manifest / DMDT / deposit etc) Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. Follow up payment with...

RESPONSIBILITIES: Handle customers request for import and export shipments. Prepare booking report for internal & external reference. Update service schedule and monitor containers spacing. Handle import related jobs (NOA / manifest / DMDT / deposit etc) Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. Follow up payment with...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to our clients.PositionCustomer Service Specialist (Mandarin...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific terms Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales target Generating sales leads, building sustainable relationships where necessary Actively participate in and drive...

Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR's) to ensure there are no outstanding customer complaints and all company policies are...

Resolve customer complaints and issues effectively and efficiently. Provide information about products and services, including pricing and availability. Identify and escalate priority issues to appropriate departments. Keep records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Good Communication skills...

Help manage current customer accounts. Deal with a high volume of inbound and outbound phone cells. Maintain relationships with carriers and customerps. Solve customer and carrier problems and help solve issues. Provide shipment quotes for customers and set up shipments as required by customers Excellent multitasksing skills whithin their work space as well...

Responsibilities for Customer Service ExecAs a Customer Service Exec, you will be the first point of contact for our company. Our Exec's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence...

Handle customer payment record, audit of payment record client, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Skills...