Banting Perodua Service Operation Executive

4 weeks ago


Jalan Suasa Banting Selangor Malaysia Syarikat Perniagaan Soon Lee Sdn Bhd Full time
Manage an automotive service workshop day-to-day operating activities.
Supervise, direct and guide service workshop employees and mechanics in the service workshop day-to-day operating activities.

Conduct briefing and regular meetings with service workshop employees and mechanics on the latest operational mattersDevelop, implement and improvise service workshop standard operation procedures (SOP).Develop, promote and implement activities to improve sales and operation performance.

Ensure customer satisfaction and all customers enquiries/complaints are settled promptly and amicably.
Monitor the sales performance of the service workshopManage workshop's operation.

Responsible in proposing budgets, workshop performance and profitability, and overall managementEnsure all the standard operating procedures are strictly adhered to.

Ensure the cleanliness of the service workshop, tools and equipment are well kept and maintain

Certificate/Diploma/Bachelor's Degree in Automotive and/or its related academic qualification.
At least 3-5 years of working experience in the related field.
A team player and good command in English and Bahasa Malaysia.
Basic Computer skills (Microsoft Word, Excel and Presentation).Experienced in managing service workshop operation and manpower.
Result oriented, customer focus, independent and able to meet tight deadlines.
Good in planning, budgeting and running a service workshop.
Ability in providing solution and justifiable decision making.
Excel supervision, leadership and interpersonal skills.

Annual LeaveMedical LeaveEPF SOCSOAnnual Bonus

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