Customer Service Specialist

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to our clients.PositionCustomer Service Specialist (Mandarin...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific terms Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales target Generating sales leads, building sustainable relationships where necessary Actively participate in and drive...

Respond to guest inquiries, concerns, and complaints promptly and professionally. Provide information to guests about the resort, its amenities, and nearby attention. Assist guests with making reservations for activities and events. Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs...

Providing guidance on products or services Handling customer complaints or issues Add products / edit product imageSalary: RM1, RM2,000.00 per monthSchedule: Day shiftSupplemental pay types: Attendance bonus Yearly bonusEducation: STM/STPM (preferred)Experience:Customer Care Specialist: 1 year (preferred)Language: Mandarin (preferred) Bahasa...

about the companyRandstad is partnering with a global specialist in food packaging. They are looking for a Customer Service Manager to spearhead the team as part of their growth. about the jobOversee and guide the customer service team in effectively and efficiently managing both internal and external sales orders from customers.Monitoring inventory levels...

about the companyRandstad is partnering with a global specialist in food packaging. They are looking for a Customer Service Manager to spearhead the team as part of their growth. about the jobOversee and guide the customer service team in effectively and efficiently managing both internal and external sales orders from customers.Monitoring inventory levels...

Responsibilities for Customer Service ExecAs a Customer Service Exec, you will be the first point of contact for our company. Our Exec's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence...

Resolve customer complaints and issues effectively and efficiently. Provide information about products and services, including pricing and availability. Identify and escalate priority issues to appropriate departments. Keep records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Good Communication skills...

JOB VACANCYPOSITION - CUSTOMER SERVICE LOGISTICLOCATION - BUKIT TINGGI, KLANGSALARY - RM 5 WORKING DAYS ONLYResponsibilities: Develop and maintain strong working relationship with customers. Efficiently respond to customer feedback and requests. Shipment booking and follow up the closing with shipping liner.Requirements: Minimum SPM and fresh graduate are...

JOB VACANCYPOSITION - CUSTOMER SERVICE LOGISTICLOCATION - BUKIT TINGGI, KLANGSALARY - RM 5 WORKING DAYS ONLYResponsibilities: Develop and maintain strong working relationship with customers. Efficiently respond to customer feedback and requests. Shipment booking and follow up the closing with shipping liner.Requirements: Minimum SPM and fresh graduate are...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. Handle customer complaints and followup with the disposition actions Review or approve return and refund from all ecommerce platform as per customer request. Process and follow up returns and refund procedures. Provide information about our products...

Responsibilities: Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. Support the operations & Sales in the execution of the service delivery. Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. Monitor timely...

Diploma In Customer Services Or related field Citizen Muslim Interpersonal skill with strong communication skills and social media savvy.- willing to work shift hour (if any) Self motivated,efficient and dedicated fast leaner. Possess own transport.Job Types: Full-time, InternshipContract length: 6 monthsPay: Up to RM600.00 per monthSchedule: Monday to...

Required language(s): English, Bahasa Malaysia Freshers can apply Required Skill(s): Microsoft Office Preferably Executive specialized in Logistics/Custom or equivalent. Must able to communicate with customer and freight forwarder Must able to complete task on time. Prepare shipping documentation Shipping Instruction Delivery order Export TDR Invoices...

1. Customer Service Import Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. To liaise with...

The CompanyOur client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa.The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in attending...

Responsibilities:To deliver superior customer service in all situations. Position is responsible for providing customers with high quality, professional customer service and act as an extension of the customer within Shui Xing. Position will perform customer service functions with special emphasis on communications, problem solving, inventory control, data...