Service Engineer

4 weeks ago

Malaysia Hunters International Sdn Bhd Full time

About our client

ME (Marine Exhaust)Production provide a varied range of products, services and solutions to clients from a wide range of sectors including the maritime sector, the food industry, the cement industry as well as the offshore and energy sectors.

Job Summary

This role would require you to:

  • Executive all APAC service & orders for MEP, Non-MEP and OPSIS Non-MEP arranged by Service Manager APAC.
  • Perform service report as per MEP Service template
  • Maintain customer relations and make new relations while onboard for service.

Job Responsibilities

  • Participate in service de-briefings with Service Manager APAC.
  • Pro-active approach towards additional sales opportunities for service and spare parts.
  • Monthly team meetings with Service Manager APAC and Service HQ in Denmark.
  • Full responsibility to conduct the service as per agreed scope.
  • Willing to travel across China coastline for service (Expect travel days per year)
  • Customer contact through email, phone etc. to make final arrangement for service.
  • Technical support to customers in all relations to the scrubber system.
  • Contribute with new inputs to service concepts towards the APAC market.

Job Requirements

  • Possess a good 3 - 10 years of experience in the similar industry.
  • Literacy in English, both spoken and written skills.
  • Make analytical service reports.
  • Suggest and advice additional values to customers.
  • Work by the Service KPI (33% Service, 33% Reporting, 33% Representation).

Consultant in charge:

Amelia Wong I

#J-18808-Ljbffr

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