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E-Commerce Executive

2 months ago

Malaysia Mossery Full time

We are seeking an executive to join our team in managing an E-Commerce Platform. This role is crucial to our e-commerce operations and involves overseeing and enhancing our online sales channels. The perfect candidate should be knowledgeable in technology, have excellent attention to detail and be motivated to deliver exceptional online shopping experiences to our customers.

E-Commerce Website Management
  • Manage and maintain the Mossery e-commerce website, ensuring a seamless and user-friendly experience for customers.
  • Monitor website performance, load times, and functionality, and address issues promptly.
  • Implement and update product listings, ensuring accuracy and appealing product displays.
  • Collaborate with the marketing team to implement and manage promotions, campaigns, and sales events.
Inventory And Stock Management
  • Oversee inventory levels and stock availability on the e-commerce platform.
  • Monitor product demand and restock products as needed to prevent stockouts.
  • Collaborate with the operations team to ensure efficient order fulfillment and shipping.
Customer Experience Enhancement
  • Implement features and processes that improve the overall customer shopping experience.
  • Monitor and manage customer reviews, ratings, and feedback.
  • Respond to customer inquiries and issues promptly and professionally.
Data Analytics
  • Utilize data analytics tools and platforms to gain insights into website performance and customer behavior.
  • Generate reports on key performance indicators and identify areas for improvement.
  • Make data-driven recommendations for e-commerce strategy enhancement.
E-Commerce Trends And Innovations
  • Stay informed about e-commerce industry trends and emerging technologies.
  • Identify opportunities for innovation and improvement in the e-commerce space.
  • Research and propose new features or tools to enhance the e-commerce platform.
Qualifications:
  • Bachelor's degree in business, e-commerce, marketing, or related field.
  • Proven experience in e-commerce platform management, preferably in the retail or consumer goods industry.
  • Proficiency with e-commerce content management systems (Shopify, Etsy, Shopee) and other platforms.
  • Strong analytical skills with the ability to use data to drive decisions.
  • Excellent attention to detail and problem-solving skills.
  • Effective communication and collaboration abilities.
  • Tech-savvy with an understanding of web development and digital marketing principles.
  • At least 3 years working experience.
What We Offer
  • A dynamic and creative work environment.
  • Opportunities for professional growth and development.
  • The chance to be part of a passionate team dedicated to inspiring creativity and personal growth.
  • Competitive salary and benefits.
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