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Retail Associate

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

As a Sales Associate, you will be responsible for meeting or exceeding store sales and profit targets by inspiring consumer loyalty, effectively serving and selling to customers, and diligently executing store operations.

Key responsibilities include:

  • Meeting sales and KPI targets through effective use of store resources
  • Executing Brand Customer Service standards to meet customer expectations
  • Consistently exhibiting Brand Attitude and Values as a Brand Ambassador
  • Utilizing Seasonal Brand and product knowledge to effectively engage with customers
  • Communicating product features and benefits to address customer needs and strengthen their connection to the Brand
  • Adhering to all established policies and procedures
  • Maintaining established Visual Merchandising and In-Store Communication standards
  • Processing merchandise deliveries quickly and effectively to ensure a well-represented product offer on the sales floor
  • Completing cash register transactions quickly and accurately
  • Minimizing loss in both the stockroom and the sales floor
  • Performing all store operations in a safe and efficient manner
  • Collaborating productively and respectfully with team members
  • Completing all applicable training programs and effectively applying the learning on the job
  • Seeking coaching and learning opportunities to continually improve performance

Requirements:

  • High school or equivalent qualification
  • Minimum of 1 year of relevant working experience in sports retail/fashion/apparel or customer service & selling
  • Customer-oriented and enjoy interacting with customers
  • Good team player, proactive and willing to learn attitude
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously
  • Good communication skills in English and the ability to converse in other languages an added advantage