Retail Associate
3 weeks ago
Retail Assistants (Retail & Consumer Products)
- Contribute to meeting or exceeding store sales and profit targets by:
- Passionately inspiring consumer loyalty to the Brand
- Effectively serving and selling to customers
- Diligently executing store operations
KEY RESPONSIBILITIES:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
- Execute the Brand Customer Service standards to meet or exceed customers' expectations.
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
- Use Seasonal Brand and product knowledge effectively during sales interactions.
- Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand.
- Adhere to all established policies and procedures.
- Execute and maintain established Visual Merchandising and In-Store Communication standards.
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
- Complete cash register transactions quickly and accurately.
- Minimize loss in both the stockroom and the sales floor.
- Perform all store operations in a safe, effective and efficient manner.
- Collaborate productively and respectfully with team members.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to improve your performance continually.
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
MINIMUM QUALIFICATIONS & REQUIREMENT:
- Minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.
- Basic numeracy, literacy and verbal communication skills.
- Location: Mid Valley / The Gardens
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