Technical Service Engineer

Found in: beBee jobs MY - 2 weeks ago

Malaysia fresenius medical care Full time

Role Purpose:

Support the Technical department in relation to the APD Product servicing, breakdowns and coordinating with Business & Clinical Dept in swap out process and prepare an equipment for new patients. Support other service engineer for other HD equipment

Accountabilities:

  • Responsible for maintaining and providing technical service for related equipment.
  • To provide technical support to the on-call standby clinical resources nurses for APD equipment
  • Assist customer service with technical clarification of customer orders/requirements.
  • Maintain all equipment to minimize down time / ensure all services are carried out on time.
  • To manage spare part stocks in hand, returned stock and faulty stock.
  • Educate internal and external staff on the operation of Fresenius APD machines.
  • Create proper and accurate service reports in TechServe and manual (in certain cases).
  • Record and update technical database on breakdown performed.
  • Conduct periodical preventive maintenance as per targeted dates.
  • Support other service engineer on maintain other Fresenius equipment such as HD and acute machines
  • Any other ad-hoc duties assigned.

Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic/Mechanical), Engineering or equivalent.
  • At least 2 year(s) of working experience in servicing Dialysis Machines & equipment
  • Always display a professional image to the customers. Maintain the company image to a consistently high standard.
  • Able to work independently but also be able to work in team.
  • Willing to work long and odd hours.
  • Possess own transport and prepared to travel outstation at short notice as and when required.
  • Possess good interpersonal and communication skills both in English and Bahasa Malaysia.
  • Fresh graduate with good interpersonal skill and willing to learn will be consider
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