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Senior Barista

2 months ago

Gf Melilea Tower Bangsar South Avenue The Horizon Jalan Kerinchi Bangsar Kuala Lumpur Malaysia Joysophy International Sdn Bhd Full time

Daily Operations:
Oversee daily operations at the bar counter, ensuring smooth and efficient service

Beverage Preparation:
Prepare a variety of beverages according to established recipes and standards, ensuring quality and consistency

Order Management:
Accurately process customer orders for a diverse range of beverages, including coffee, tea, juice, and smoothies.

Pay close attention to details such as coffee blend preferences, dairy and sugar ratios, and specific requests for other beverages to ensure customer satisfaction.


Cleanliness:
Maintain a clean and organized bar area, adhering to health and safety regulations

Inventory Management:
Monitor stock levels, perform regular inventory checks, and replenish supplies as needed

Equipment Maintenance:
Ensure brewing equipment operates efficiently; report any maintenance issues or malfunctions promptly

Health and Safety Compliance:
Follow all health and safety protocols to provide a safe environment for both customers and staff

Customer Feedback:
Communicate customer feedback to management and offer suggestions for new menu items to enhance customer satisfaction

Team Leadership:
Lead, train, and mentor junior baristas, fostering a collaborative and efficient team environment

Problem-Solving:
Handle complex customer requests and resolve issues promptly, demonstrating strong problem-solving and decision-making capabilities.

Experience:
Minimum of 3 years of proven experience as a Barista, demonstrating hands-on proficiency with brewing equipment and beverage preparation

Expertise in F&B:
Deep knowledge and enthusiasm for food and beverage, with a focus on quality and innovation

Leadership Skills:
Proven ability to lead, mentor, and motivate a team, with strong problem-solving and decision-making skills

Team Management:
Ability to manage and guide a team, handle conflicts, and ensure smooth operations

Flexibility:
Ability to work various shifts, including weekends and holidays, to meet the needs of our business

Customer Focus:
Skillful in gauging and responding to customer preferences, ensuring a personalized and enjoyable experience

Communication Skills:
Excellent verbal communication skills, with the ability to interact effectively with customers and team members

Team Player:
Strong interpersonal skills and a collaborative attitude, contributing positively to a dynamic team environment

Health and Safety Knowledge:
Strong understanding of health and safety protocols and best practices.

Be part of an exciting new cafe where creativity and joy are at the heart of everything we do.

Competitive pay and opportunities for growth.
A friendly and supportive team environment.

Flexible scheduleMeal providedOpportunities for promotionProfessional developmentSupplemental Pay:
Attendance bonusOvertime pay