Service Crew

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Senior Sales Associate/ Sales Associate (Various locations)

Primary Purpose: We are searching for an engaging, courteous service crew who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed as a service crew, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

The successful individual will leverage their proficiency to...
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing drinks, including grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
- Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Adhering to all food safety regulations and quality controls.

The accomplished individual will possess...
- At least 3 years of experience in food and beverage preparation.
- Exceptional listening and communication skills.
- A polite, engaging personality.
- Commitment to customer satisfaction and service excellence.
- Willingness to work as part of a high-energy, efficient team in a fast-paced environment.