Claims Operations Executive

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Marsh Full time

Marsh McLennan (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Claims Operations Executive - General Insurance (Supporting Hong Kong)

What can you expect?

  • Be a part of a regional operational shared service center
  • Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

  • Career Development and Training Opportunities
  • Explore opportunities to work on regional and global projects
  • Conducive Smart Office work environment

We will count on you to:

  • Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
  • Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards
  • Ensure computed claims settlement and verified reimbursements from insurers are valid.
  • Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.
  • Interact with stakeholders to ensure proper execution of tasks.
  • Prepare claims statistic report on a monthly basis include, updating the documentation processes.
  • Proactively identify problems with the team or client and provide solutions.
  • Participate in project initiatives to improve efficiency and productivity of the department.

What you need to have:

  • Bachelor's Degree in any field
  • 2-4 years experience in claims processing/ claims handling are encouraged to apply
  • Good command in speaking and writing English
  • Ability to read and write in Traditional/Simplified Chinese
  • High Proficiency in using MS Office Application
  • Good communication and interpersonal skills

What makes you stand out:

  • Experienced in General Insurance Claims/ Employee Benefits Claims
  • Proficient in using Microsoft Excel
  • Good communication and interpersonal skills
  • Ability to systematically manage and retrieve data
  • Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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