Store Manager
2 weeks ago
This job is managing a tea house, overseeing operations, staff, and sales targets. You might like this job because it offers opportunities to improve service quality and motivate team members.
Responsibilities- Oversee the daily operations of the tea house, ensuring smooth and efficient management.
- Monitor and optimize store workflows to enhance service efficiency and customer satisfaction.
- Ensure store hygiene, safety, and regulatory compliance with company policies and relevant regulations.
- Handle customer complaints and feedback to continuously improve service quality.
- Recruit, train, and manage store staff to ensure they possess excellent service attitudes and professional skills.
- Schedule staff shifts to ensure adequate manpower and smooth operations.
- Motivate employees to enhance work enthusiasm and team spirit.
- Monitor store sales performance and achieve business targets set by the company.
- Manage store inventory, control costs, and minimize waste.
- Handle daily cash transactions and bookkeeping to ensure financial accuracy.
- Minimum 2 years of experience in retail or F&B management; experience in managing a tea house is a plus.
- Strong communication and team management skills.
- Basic knowledge of financial and inventory management.
- Strong sense of responsibility, able to work independently under pressure.
- Passion for tea culture and enthusiasm for the service industry.
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