Resort Manager

2 weeks ago

Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

Get AI-powered advice on this job and more exclusive features.

Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description
Are you an experienced leader with a passion for luxury hospitality? Do you have the drive and expertise to oversee one of the world's most iconic ultra-luxury resorts? If so, we have a rare opportunity for you to join Anantara Desaru Coast Resort & Villas, and lead it to even greater heights.

Exceptional Leadership Skills
  • Visionary Leadership: You will need the ability to articulate and drive a clear vision for the resort, ensuring that all departments are aligned in delivering world-class luxury experiences.
  • Inspirational Management: We seek someone who can inspire, motivate, and empower teams across all functions— F&B, housekeeping, front office, and more—to consistently achieve excellence.
  • High Emotional Intelligence: Strong interpersonal skills are essential, as you'll be managing diverse teams, mentoring staff, resolving conflicts, and fostering a positive and inclusive work culture.
Luxury Brand Awareness & Sensibility
  • Guest Experience Focus: We expect you to have a relentless focus on personalization, attention to detail, and ensuring that every guest interaction reflects the essence of luxury.
  • Trend Awareness: Stay up to date with global trends in luxury, hospitality innovations, and guest expectations within the ultra-luxury segment.
  • Brand Representation: As the face of the resort, you'll build relationships with high-profile guests, media, and partners to ensure that Anantara Desaru Coast Resort & Villas is always positioned as a leader in the luxury industry.
Operational Excellence
  • Operational Efficiency: Experience managing complex luxury resort operations is essential. You'll ensure smooth day-to-day operations while maintaining impeccable service standards.
  • Crisis Management: You should be able to effectively handle emergencies, guest complaints, and any operational disruptions with professionalism and calm.
  • Sustainability Focus: A deep understanding of sustainable luxury practices and how to integrate them into the guest experience is important, especially for eco-conscious luxury travelers.
Uncompromising Quality Standards
  • Attention to Detail: Ensuring that every element—from room presentation to F&B service to wellness experiences—is flawless is a key part of this role.
  • Consistent Quality Assurance: You will be responsible for monitoring service levels, training staff, and implementing guest feedback to maintain consistency in luxury service delivery.
  • Innovative Service Concepts: Ability to introduce new and exclusive luxury experiences to differentiate the resort and continuously elevate guest satisfaction.
Global Mindset & Cultural Sensitivity
  • Multilingual: Fluency in multiple languages, such as English, Russian, French, Spanish, Mandarin, or Arabic, would be highly beneficial for communicating with our diverse clientele.
  • Cultural Awareness: Understanding and catering to the cultural preferences of guests from different backgrounds is crucial to delivering an exceptional experience.
  • Discretion & Privacy: Skilled in handling VIP guests, celebrities, and ultra-high-net-worth individuals (UHNWIs) with the utmost discretion and professionalism.
Sales, Marketing & Public Relations Expertise
  • Luxury Marketing Insight: You'll work closely with the marketing and sales teams to ensure that Anantara Desaru Coast Resort & Villas remains at the top of the luxury market, including handling PR initiatives and luxury branding.
  • Relationship Building: Strong skills in building partnerships with luxury travel agencies, influencers, and elite networks that can drive high-profile business are vital.
  • Digital & E-Commerce Savvy: You should be knowledgeable in digital marketing and e-commerce, ensuring the resort is visible to the right clientele and optimizing online luxury travel platforms.
Adaptability & Innovation
  • Forward-Thinking: We are looking for someone who is always seeking new ways to innovate within the luxury hospitality space, whether through tech integration, sustainability initiatives, or unique guest experiences.
  • Flexibility: Able to adapt quickly to the changing needs of the luxury market and implement changes that enhance both the guest experience and operational efficiency.
  • Client-Centric Mindset: Ultimate Personalization: Demonstrating the ability to create tailor-made experiences for high-net-worth guests is key to maintaining our exceptional service levels.
  • Anticipating Guest Needs: You should have a proactive approach to service, anticipating and exceeding the expectations of luxury travelers.
  • Post-Stay Engagement: Fostering long-term relationships with guests to ensure loyalty and repeat business is a core focus for this role.
Global Network & Luxury Sector Contacts
  • Industry Connections: A strong global network in the luxury sector, including relationships with UHNWIs, luxury brand partners, and exclusive travel networks, is highly advantageous.
  • VIP Clientele Management: Experience in building and maintaining relationships with high-profile guests is crucial to the success of this role.
QualificationsExceptional Leadership Skills
  • Visionary Leadership: You will need the ability to articulate and drive a clear vision for the resort, ensuring that all departments are aligned in delivering world-class luxury experiences.
  • Inspirational Management: We seek someone who can inspire, motivate, and empower teams across all functions—F&B, housekeeping, front office, and more—to consistently achieve excellence.
  • High Emotional Intelligence: Strong interpersonal skills are essential, as you'll be managing diverse teams, mentoring staff, resolving conflicts, and fostering a positive and inclusive work culture.
Strong Financial Acumen
  • Revenue Management: A deep understanding of pricing strategies, yield management, and budgeting is critical to optimize profitability without compromising on luxury.
  • Cost Control: The ability to manage operational expenses, labor costs, and capital investments while maintaining the highest quality standards is a must.
  • P&L Accountability: You should have a proven record of delivering strong financial results, managing complex budgets, and maximizing revenue streams (rooms, F&B, spa, and exclusive experiences).
Seniority Level

Director

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Hospitality

#J-18808-Ljbffr

  • Resort Operations Director

    7 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Job Description: Night Duty ManagerAs a Night Duty Manager at Anantara Desaru Coast Resort & Villas, you will be responsible for overseeing all aspects of hotel operations during night shifts. This includes managing and supervising night shift staff, ensuring smooth check-ins and check-outs, addressing guest inquiries and concerns promptly and efficiently,...

  • Restaurant Operations Manager

    5 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    At Anantara Hotels & Resorts, we are seeking a skilled Restaurant Operations Manager to join our team. This key role is responsible for supporting the overall Food & Beverage operation of the resort, focusing on maximizing guest satisfaction, team member performance, and business results.The ideal candidate will have a college diploma in Hotel Management or...

  • Night Duty Manager Lead

    7 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    About Anantara Desaru Coast Resort & VillasWe are a luxury hospitality brand that connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Our resort is situated in a stunning location, offering breathtaking views and unparalleled service. We pride...

  • Restaurant Operations Manager

    5 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Company OverviewAnantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality.

  • Hospitality Management Position

    5 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Anantara Hotels & Resorts is seeking a talented and experienced Hospitality Management Professional to join our team as a Restaurant Supervisor. In this key role, you will be responsible for leading a team of hospitality professionals to deliver exceptional service to our guests.You will work closely with our restaurant and bar teams to ensure seamless...

  • Reservations and Guest Experience Manager

    4 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Benefits of Working with UsAnantara Hotels & Resorts offers a dynamic work environment with opportunities for growth and development. Our team members enjoy a competitive salary, excellent benefits, and the chance to work with like-minded professionals who share our passion for delivering exceptional service.If you are a motivated individual with excellent...

  • Luxury Hospitality Team Leader

    5 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    BenefitsAs an Assistant Restaurant Manager at Anantara Hotels & Resorts, you will have opportunities for career growth and development. You will lead by example and motivate team members to excel, while maintaining operational excellence and guest satisfaction.

  • Night Duty Manager

    1 week ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Luxury Hospitality Night Team Leader

    7 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    About the RoleWe are seeking a professional and decisive Night Duty Manager to join our team at Anantara Desaru Coast Resort & Villas. As a Night Duty Manager, you will be responsible for overseeing all aspects of hotel operations during night shifts, ensuring exceptional guest experiences and maintaining the highest standards of service and...

  • Luxury Hotel Supervisor

    5 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    We are currently recruiting for a Luxury Hotel Supervisor to join our Food & Beverage team at Anantara Hotels & Resorts. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants and bars, ensuring that every guest has an exceptional dining experience.You will work closely with our kitchen and...

  • Restaurant Supervisor

    5 days ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Restaurant Captain

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Anantara Hotels & Resorts Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Housekeeper-public Area

    4 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 23203916 **ประเภทของงาน** Housekeeping & Laundry **สถานที่** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

  • Cook I

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Nº do Cargo** 24066818 **Categoria de emprego** Food and Beverage & Culinary **Local** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece oportunidades...

  • Sous Chef-junior

    4 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24094833 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Housekeeping Aide

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24050915 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad...

  • Chef de Partie

    4 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24092168 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título expedido por...

  • Executive-sales

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24086940 **Categoría de Empleo** Sales & Marketing **Ubicación** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios...

  • Sales Manager

    3 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 24081825 **Job Category** Sales & Marketing **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Purchasing Manager

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 23210378 **Job Category** Finance & Accounting **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for following established procedures in ordering, receiving,...

  • Human Resources Intern

    3 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 24082596 **Job Category** Management Development Programs/Interns **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship...

  • Admin Assistant Sales

    3 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 23200113 **Job Category** Sales & Marketing **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are...

  • Sales Manager

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 23194827 **Job Category** Sales & Marketing **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Recreation Experience Expert

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **İş Numarası** 24030594 **İş Kategorisi** Golf, Fitness, & Entertainment **Lokasyon** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği...

  • Executive-sales

    1 week ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **İş Numarası** 24086940 **İş Kategorisi** Sales & Marketing **Lokasyon** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği sunan bir...

  • Reactive Sales Executive

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 24086940 **Job Category** Sales & Marketing **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow...

  • Sous Chef-junior

    4 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 24094833 **التصنيفات** Food and Beverage & Culinary **الموقع** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Supervisor-beverage

    14 hours ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 24076003 **التصنيفات** Food and Beverage & Culinary **الموقع** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Spa Service Expert

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Job Number** 24030602 **Job Category** Spa **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our...

  • Demi Chef de Partie

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 24066188 **Категория работы** Food and Beverage & Culinary **Рез.** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...

  • Hotel Cleanliness Supervisor

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 24066797 **Категория работы** Housekeeping & Laundry **Рез.** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?** N **Сфера...

  • Attendant-child Activity

    2 weeks ago

    Bandar Penawar, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 24047220 **Категория работы** Golf, Fitness, & Entertainment **Рез.** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...