Storage Product Manager

• Seeking an individual to join Standard Chartered as a Product Manager in the Storage and Backup team, under the Private Cloud Infrastructure domain. The role entails working with architecture, engineering, support, infrastructure teams, vendors and stakeholders to ensure the successful deployment, life cycle management and usage of the product in the bank is successful. This role will play a critical part in helping shape and guide the future opportunities for new product selection, cost savings and deployment of new solutions in the various data centres under management. They will also assist in working with the teams to look at alternative solutions where required. This individual will additionally be responsible for managing the product catalogue, contract and financial management of the budget.

Strategy

• Knowledge of storage products either by hands-on experience, previously working for a storage vendor or in an infrastructure team that engaged significantly with storage.

• Have the responsibility to understand the overall infrastructure and architectural designs that will be adopted by the technology teams and business users.

• Have the ability to work interdependently, lead initiatives and the ability to influence.

• A versatile and outspoken person who is efficient in managing stakeholders, getting the points across clearly and effectively.

• Solving complex problems by working with the relevant teams on the right solutions that improve the customer journey and experience.

• Working with the relevant teams to ensure the inventory is up to date and accurate, but also serves as the source of information to help drive estate management programs of work to keep the environment to the latest standards.

• Drive refresh activities that include budgeting, procurement and coordinating with engineering and delivery teams to meet aggressive timelines.

• Create and update core technical documents that would be translated to standards that would be adopted by the bank.

• Work with security and compliance teams to ensure our systems are compliant and have a high quality of security hygiene.

• Work with finance to ensure the budgets are adhered to and on pricing models.

• Anticipate and evaluate business challenges and take action to mitigate. This also means assisting with the prioritising of items in the backlog.

• Develop opportunities for innovation and out of the box thinking.

Business

• Develop and maintain strong relationships with internal and external stakeholders.

• Deliver new solutions and new practices to ensure the organisation capitalises on industry learning and growth.

• Contribute to new business initiatives and projects.

• Appraise and interpret complex requirements to understand the impact of the organisation's ability to deliver change.

Processes

• Product lifecycle management.

• Realize the end-to-end delivery practice and its associated list of processes.

• Responsible for delivery processes.

• Be responsible for the risk management of change.

• Drive the optimisation of delivery by reviewing and optimising data pertaining to the effectiveness of change.

Risk Management

• Own the risks linked to the delivery of code into production.

• Own the risks linked to the maintenance of code in production.

• Own the end-to-end risks associated with the dev/test environments and the requisite tooling.

• Drive for the closure of risks, operational events and audit findings on time, once and done.

• Educate the team on risk management and continual mitigating of risk.

• Comply with organisation risk management framework.

• Find automated solutions to reduce risk and prevent human and manual solutions.

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent).

• Vendor and stakeholder management
• Creation of technical documents
• Project Management
• Budget and procurement
• Technical understanding of Object, SAN, File and Backup Storage (Hitachi/Pure/Dell/Cohesity/Netapp)
• Software skills in Python with experience in Scripting – BASH, KSH, PowerShell

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.