Telesales Agent

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Telesales Agent (Kuala Lumpur)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Agent to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Telesales Agent is accountable for helping our organisation generate sales. Managing sales deals over the phone and building positive customer relationships will be your primary responsibilities.

Responsibilities
  1. Make outbound calls or cold calls in order to sell products.
  2. Upsell customers to larger products and more extensive packages.
  3. Maintain a list of potential leads and follow up with those customers by making subsequent sales pitches.
  4. Assist Sales Relationship Managers with arranging appointments/meetings with customers when necessary.
  5. Receive inbound calls from clients/prospective clients that are interested.
  6. Uphold the quality of the sale by providing the client with all the relevant and adequate information.
  7. Build an instant rapport through effective communication.
  8. Gather information by enquiring effectively and listening attentively.
Requirements
  1. Able to converse/speak in English or multiple languages; experience in phone sales will be an advantage.
  2. Experience with telesales or customer service in automotive or insurance will be a plus.
  3. Able to cope with sales rejection.
  4. Be driven by commission.
  5. Willing to work in KL Eco City (walking distance from LRT Abdullah Hukum).
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