Senior Associate

5 days ago


Petaling Jaya, Selangor, Malaysia DHL Germany Full time
Responsibilities
  1. To ensure all CMF requests received from Business Partners are completed.
  2. To ensure all Tariff requests received from Business Partners are completed.
  3. To ensure System updates such as reference data, fuel surcharge, and RARG received from Business Partners, Area or Regional office are completed.
  4. To ensure all CMF mass updates are completed to support GPI and SPA updates.
  5. Ensure all queries are actively and aggressively solved in a timely manner. Recommend process improvements to the senior management. Ensure the execution of processes related to Billing, in accordance with SLA's, aiming to achieve the strategic objectives for the Billing operation in the own department.
  6. To work on own initiative, under pressure, and according to prescribed deadlines. Contribute to achieving team KPI. Ensure timely update, implementation, and compliance with all SOPs and IC.
Qualifications
  1. Fresh graduates are welcome to apply.
  2. Proficient in English (verbal and written).
  3. Candidate must possess at least a Diploma or Degree.
  4. Knowledge in Billing and Business processes is preferable.
  5. Good knowledge of MS Office, including a strong command of MS Excel.
  6. Demonstrating a high level of commitment, energy, resilience, and tenacity in doing the job.
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