Solution Engineer

7 days ago


Petaling Jaya, Selangor, Malaysia RA Marketing (Rose Attractions Sdn Bhd) Full time

This job is for a Solution Engineer who primarily solves technical business needs, provides presales support, and manages key partners. You might like this job because it offers opportunities for self-directed learning and driving technical projects independently.

RM 3000 - RM 6000

Petaling Jaya

Full-Time

Job Description

This is the job description of Solution Engineer:

  • Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings).
  • Qualify sales opportunities based on customers' technical requirements and competition.
  • Develop working proficiency on products and technologies through self-directed and formal training.
  • Responsible for qualifying requests for POC.
  • Independently present vendor's solution to end users during the customer meeting.
  • Managing key partners for the line of business with the Product Manager(s).
  • Provide updates and training to partners from time to time.
  • Developing un-named end user accounts and partners/resellers jointly identified with Product Manager(s).
  • Work collaboratively with the sales teams to define the right solutions for customers.
  • Completing examination for certification purposes and self-improvement.
  • To support day to day operation for level 1&2 support cases.
  • To ensure all support case (vendor or passport MA) is within the SLA.
  • Independently drive and deliver technical projects with minimal supervision.
Job Requirements
  • Diploma in IT / Computer Studies or equivalent
  • Min 2 years hands-on experience in deployment and troubleshooting
  • Strong knowledge of cyber security environment.
  • Good interpersonal skills, responsible, independent, and able to prioritize in a highly dynamic work environment.
  • Self-motivated, independent and ability to multi-task
  • Continuous relevant certifications by respective products are required.
Skills
  • Cyber Security
  • Network Security
  • Information Technology
Company Benefits
  • Staff Monthly Team Bondings: Lunch outings, karaoke, regular staff activities, team building activities and more
  • Score Big and Celebrate: Get rewarded for your hard work Enjoy quarterly bonuses for high-performing employees.
  • Wellness and Healthcare Benefit: Claimable items include Optical, Dental, Medical check-up and supplement products.
  • Medical & Insurance Benefits: Medical card will be provided which includes hospitalization, room & board.
  • Office Working Culture: Enjoy luxurious freedom of workspace choice, surrounded by a stocked pantry, in such an office environment that fosters creativity and productivity.
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