Business Operations Assistant Manager

Job Title: Business Operations Assistant Manager

Location: Malaysia

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

UFS MALAYSIA INTRODUCTION

Unilever Food Solutions (UFS) Malaysia is a leading provider of high-quality, innovative food products and services for the foodservice industry. We offer a comprehensive range of solutions tailored to meet the evolving needs of chefs, restaurant owners, and foodservice professionals across the country.

With a focus on creating great-tasting food, improving kitchen efficiency, and supporting sustainable practices, UFS Malaysia delivers a wide range of products, from sauces and condiments to soups and seasonings. Our offerings are designed to help food service businesses succeed by providing easy-to-use, reliable solutions that enhance both the culinary experience and operational performance.

Committed to fostering culinary creativity, promoting sustainability, and driving innovation, UFS Malaysia is proud to be a trusted partner for foodservice operators across Malaysia.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. We seek a dynamic and results-oriented business excellence individual to lead our initiatives in operational efficiency, automation, digital transformation, and data analysis. The ideal candidate will have a strong background in process improvement methodologies and a keen ability to leverage technology in enhancing business performance. You will work collaboratively across departments to identify opportunities, implement solutions, and drive continuous improvement. If you fit the description, this role is just for you

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

1. Analyze current business processes and identify areas for improvement.
2. Develop and implement strategies to enhance operational efficiency and productivity.
3. Collaborate with cross-functional teams to streamline workflows and eliminate waste.
4. Lead initiatives to automate processes using relevant technologies, including AI-driven solutions.
5. Drive the adoption of digital tools and platforms to enhance operational capabilities.
6. Stay updated on industry trends and emerging technologies to recommend innovative solutions.
7. Facilitate and work with Data Analyst to develop dashboards and visualizations to facilitate real-time monitoring of operational performance.
8. Conduct training sessions and workshops to enhance team capability in process improvement techniques.
9. Support project management activities, providing coordination and oversight for various initiatives.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

1. Bachelor's degree in business administration, Engineering, Operations management or a related field.
2. 3+ years of experience in business excellence, operations management, or a related field.
3. Proven experience in process improvement methodologies (e.g., Lean, Six Sigma) is an advantage.
4. Strong understanding of automation technologies and digital transformation strategies.
5. Proficient in data analysis tools (e.g., Excel, Power BI, etc.) and statistical analysis with the ability to interpret data and propose/generate actionable insights.

Skills

1. Demonstrated ability to work independently and as part of a team in a fast-paced environment.
2. Excellent project management skills with a track record of successful project delivery.
3. Strong team spirit, proactive approach to issues and opportunities.
4. Good communication and interpersonal skills.

Leadership

1. You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
2. As an individual, you are responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
3. Ability to work in a fast-paced environment and manage multiple priorities.
4. Strong leadership skills with the ability to influence and motivate teams.
5. High level of adaptability and willingness to embrace change.

Critical SOL (Standards of Leadership) Behaviors

1. PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
2. PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
3. CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
4. PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
5. AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

ARE YOU INTERESTED?

Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever, we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.