Fraud Analyst

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ascendion Full time

Ascendion Federal Territory of Kuala Lumpur, Malaysia

Powering the Intelligence of Tomorrow | Building the AI Teams of the Future

Location: CTSM KL

Shift: Work in rotating shifts to provide 24x7 coverage

Job Purpose:

Review and analyze suspicious transactions, detect fraud patterns, and minimize fraud losses while ensuring excellent customer service.

Key Responsibilities:

  • Monitor and analyze fraud alerts, ensuring early detection and loss prevention.
  • Investigate transactions, contact customers for verification, and make informed decisions.
  • Process fraud referrals from various channels and meet productivity and quality expectations.

Mandatory Requirements:

  • Strong analytical skills and attention to detail.
  • Ability to interpret data and detect fraud patterns.
  • Experience in financial services, banking, or fraud detection.
  • Fluency in one of the following: Cantonese (Hong Kong), Mandarin (Singapore), Tagalog (Philippines), Hindi (India).
  • Ability to work under pressure and in a fast-paced environment.
Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Technology, Information and Internet

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