Modern Trade Merchandising and Logistics Management

Modern Trade Merchandising and Logistics Management page is loaded

Apply locations Menara Maxis time type Full time posted on Posted 27 Days Ago time left to apply End Date: April 30, 2025 (19 days left to apply) job requisition id JR11909

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

1. Key Account Management

• Develop and maintain strong, long-term relationships with key accounts (retailers, distributors, etc.), ensuring customer satisfaction and loyalty.
• Serve as the primary point of contact for assigned key accounts, addressing inquiries, resolving issues, and ensuring timely delivery of products.
• Collaborate with sales teams to identify business opportunities, upsell, and improve sales within key accounts.
• Track account performance, manage customer expectations, and suggest solutions to meet client needs.
• Assist in the preparation and execution of strategic plans to grow market share and product visibility in key accounts.

2. Merchandising Management

• Develop and implement merchandising strategies and promotional plans for key accounts to enhance product visibility and customer engagement.
• Ensure in-store displays and product placements meet company guidelines and are visually appealing.
• Coordinate with marketing and design teams to create effective promotional materials and campaigns.
• Conduct regular visits to retail stores to evaluate the effectiveness of merchandising strategies and make adjustments as needed.
• Monitor inventory levels, track product performance, and ensure merchandise is always stocked and well-presented.
• Support the implementation of product launches and ensure key accounts have the necessary resources for successful promotions.

3. Logistics Coordination

• Oversee the efficient and timely delivery of products to key accounts, ensuring stock levels align with demand forecasts.
• Manage the logistics process, from order processing to inventory tracking, to ensure products are delivered on time and in the right quantities.
• Collaborate with the supply chain and warehouse teams to monitor inventory levels, anticipate demand fluctuations, and ensure continuous product availability.
• Coordinate with external logistics providers to ensure smooth transportation and delivery of goods.
• Ensure compliance with all logistics-related regulations and company policies.

4. Supply Chain Optimization:

• Identify and address any supply chain issues that may affect product delivery or account satisfaction, and work with internal teams to resolve them quickly.
• Track shipments and manage logistics documentation to ensure smooth product flow from warehouse to key accounts.
• Analyze logistical performance and develop strategies to improve efficiency, reduce costs, and enhance service levels.
• Collaborate with procurement and warehouse teams to ensure adequate stock levels for key accounts and prevent stockouts.

5. Reporting and Analysis:

• Prepare regular reports on account performance, merchandising effectiveness, and logistics operations for management review.
• Analyze sales and stock data to identify trends, demand patterns, and areas for improvement.
• Use data-driven insights to make recommendations for improving merchandising and logistics strategies.
• Track and report on key performance indicators (KPIs), including on-time deliveries, sales growth, and account satisfaction.

6. Collaboration and Cross-functional Coordination

• Work closely with sales, marketing, and customer service teams to ensure a cohesive strategy for key accounts.
• Participate in the development and execution of promotional events or new product launches.
• Share market insights and customer feedback with internal teams to help refine product offerings and strategies.
• Ensure seamless communication between all internal departments involved in logistics, merchandising, and account management.

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis.

#SimplyMaxis Culture

To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are 'Keep It Simple', 'Focus On Real Customer Needs', 'Go For Gold', and 'Celebrate Winning Together'.

Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.