Senior Business Analyst

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK's presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia's Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp's Life at Work Awards 2023 in Malaysia.

The Role

Reporting into the Technology Analytics Lead, this role is responsible for developing, producing and delivering regular and one-off management information to provide insights and aid decision-making across the key Technology forums.

The Senior Business Analyst will work across a broad range of collaborators to deliver the consolidated operational, project and strategic reporting across Technology to meet SEEK's growth ambitions.

Additionally, the role will support the establishment of the new Technology Business Excellence function through providing visibility and tracking of proposed initiatives where required.

Key Responsibilities

  1. Supports reporting and analytics needs of specific management or governance processes or operational area across Technology.
  2. Investigates the need for reporting and analytics where there is some complexity and ambiguity.
  3. Support establishment of Business Excellence reporting capability, providing visibility and insight into all the initiatives and their business impacts.
  4. Condenses and encapsulates data characteristics, making it easier to surface opportunities, identify risks, analyse trends, and drive effective decision-making.
  5. Presents findings and data insights in creative ways to facilitate the understanding of data across a variety of technical and non-technical audiences.
  6. Finds opportunities to digitise and streamline operational data handling and optimise business intelligence capabilities.

Essential Qualifications, Skills and Experience

  1. Ability to handle large amounts of information and ambiguity.
  2. Experience with reporting/analysis in the Technology space.
  3. Expert proficiency in Microsoft Excel.
  4. Demonstrated ability to establish metrics, reporting and appropriate forums/working groups to operationalise the reporting function.
  5. Demonstrated experience liaising with domain experts, understanding of reporting processes, developing operational reports and reconciliation reports to enable business reporting self-service.
  6. High degree of integrity in all areas (communication, approach, style).
  7. Highly developed tact, influencing, negotiation and conflict leadership skills.
  8. Effectively work under stress and with short timelines/challenging demands.
  9. Ability to work effectively across multiple geographies/cultures.
  10. Ability to partner at all levels of the organisation internally and externally.

Other Qualifications, Skills and Experience

  1. Highly analytical; puzzle-solving - Detail orientated with a solid focus on quality.
  2. Creative and resourceful.
  3. Positive 'can-do' attitude and willing to go extra miles to tackle a problem.
  4. Demonstrated continuous innovation and growth in teams and constantly looking for "better" ways.
  5. Extensive hands-on experience with reporting tools, such as Power BI, python and Tableau, to automate reporting and transition away from manual processes.

The Team

This role, whilst based in Technology, will be required to partner multi-functionally to engage with wider Seek teams.

Whilst the role will have no direct reports, it will be required to build positive relationships with team members across Technology and other parts of the business, to deliver informative reporting outcomes.

Why SEEK

  • Hybrid working mode
  • Mature & Collaborative work culture
  • Extended employee benefits

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

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