Head of Talent Acquisition and People Experience Programs

3 days ago

Petaling Jaya, Selangor, Malaysia Nirvana Asia Full time
Head of Talent Acquisition and People Experience Programs

We are on a mission to transform the recruitment landscape, promoting strategic growth, transparency, and diversity. Our goal is to discover and onboard talent that resonates with our culture, are ready for today's challenges, and are equipped to help build tomorrow's innovations while providing unprecedented experiences for candidates, hiring managers, and the talent acquisition team.

If this resonates with you, we invite you to join us and be a part of this dynamic change

Get to Know the Role

As the Head of Talent Acquisition and People Experience Programs, you will shape and implement our talent acquisition and people experience strategies. You'll develop innovative programs, refine sourcing processes, and enhance our employer brand that attract, engage, and retain top talent. Collaborating with internal partners, you'll refine our sourcing processes, elevate our employer brand, and lead operational efficiency within the people function. You will report to our Head of People Experience & Talent Acquisition and lead a team to deliver outstanding outcomes and support for our growth. You will be based onsite in Grab's Petaling Jaya's office.

The Critical Tasks You Will Perform

Operations, Efficiency and Effectiveness

  1. Support the short and long-term plans for the TA Operations team global operational systems, tools, and processes across the organization including background checks, interview scheduling, screening, and recruitment compliance.
  2. Drive the implementation and optimization of recruitment technology and systems to refine workflows and improve overall recruiting performance.
  3. Drive cohesive project planning and execution across the People Experience and Talent Acquisition teams.
  4. Develop a cohesive content management strategy and maintenance for all knowledge articles on our intranet.
  5. Develop and report on main performance metrics across the people organization, providing insights with recommendations to senior leadership.
  6. Enhance recruiting processes and workflows to improve efficiency, reduce time-to-hire, and improve the candidate experience.
  7. Establish and maintain best practices and standard operating procedures for recruiting, ensuring compliance with company policies and regulatory requirements.
  8. Lead the development of comprehensive talent acquisition programs and execution that align with our growth goals, talent needs, and organizational culture.
  9. Drive a data-driven approach to talent acquisition by applying analytics and metrics to refine and improve sourcing strategies, candidate experience, and recruitment effectiveness.
  10. Partner with senior leadership and hiring managers to understand hiring needs and ensure that recruitment programs are aligned with our goals.
  11. Oversee the design, implementation, and optimization of multi-channel sourcing strategies to attract top-tier talent, including job boards, social media, referral programs, talent pipelines, and third-party partnerships.
  12. Use technology and sourcing tools (ATS, CRM, AI) to enhance candidate engagement, improve processes, and build a sustainable pipeline of candidates.
  13. Ensure the best sourcing strategies and meet hiring targets in the Talent Acquisition team.

Employer Branding & Talent Attraction

  1. Collaborate with HR, Marketing, and Communications teams to refine and implement Grab's employer brand and talent marketing strategies, ensuring we are recognized as an employer of choice within the tech industry.
  2. Manage the creation and distribution of content (social media, blogs, videos) to communicate our culture, values, and mission to attract top talent.
  3. Develop partnerships with universities, industry organizations, and diversity groups and manage them to increase brand awareness and build diverse talent pipelines.
  4. Lead members within the talent acquisition team, ensuring understanding of our goals and promoting a culture of continuous improvement.
  5. Provide coaching and support to the team to enhance their skills, knowledge, and effectiveness.
  6. Build a culture of collaboration, transparency, and results within the talent acquisition function.
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