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Head of Corporate Communications, APAC Account Servicing · Kuala Lumpur ·

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Lewis PR Full time

TEAM LEWIS is looking for an ambitious professional to drive the development and evolution of its corporate practice in APAC. With experience in corporate affairs, inclusive of reputation management, executive communications and issues management, we are seeking a tenacious leader who brings experience and understanding of the dynamic APAC landscape. The Head of Corporate Communications will apply innovative and creative thinking to corporate challenges and foster a culture of curiosity, underpinned by technology, to drive growth. The role has commercial responsibility. The professional appointed will join the TEAM LEWIS APAC senior leadership team.

This opportunity will suit an ambitious, proactive professional who wants to develop, grow a business and make an impact. Someone with a strong entrepreneurial spirit who is ready to join a forward-thinking, fast-paced, independent global organization.

About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, PR Daily, Bulldog, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is TEAM LEWIS Foundation. In January 2021, there was a need to respond to the challenges the COVID pandemic brought to communities and charitable organisations. TEAM LEWIS saw that support was crucial and change was needed to make that happen. Our local causes scheme was launched. Every member of TEAM LEWIS can nominate a local cause close to their heart to receive a cash donation. In addition, nominated causes can also benefit from a donation in kind of expertise, time, and resources. In the past year TEAM LEWIS has donated almost $2million to 445 causes around the world.

You can read more about TEAM LEWIS Foundation at https://www.teamlewis.com/impact/

Purpose of the role

The Head of Corporate Communication's remit is to drive the development of TEAM LEWIS' corporate offer across existing and new clients and sectors in the APAC region. They will act as the face of the offering in the region, leading on marketing and selling the new practice to clients in markets across the region.

The Head of Corporate Communications will lead and/or play a significant role in new business credentials and pitches, and onboarding new client wins. The senior lead and sponsor on multi-market clients, the Head of Corporate Communications will bring holistic thinking to tackling client briefs and problem solving, pushing creative boundaries. Understanding the macro-economic, political and cultural trends that clients face, the Head of Corporate Communication's strategic and transformational insights will push clients to be braver and invest budget to break new communications ground. The role will champion client service excellence, retention and profitability, as well as use existing and emerging technology to give us the edge over competitors and the ability to move faster and more efficiently.

The Head of Corporate Communications will be an active contributor to the success of the business. A notable presence, they will provide leadership and hands-on development of our people, encouraging different and more creative, innovative thinking about solutions.

Main responsibilities

  1. Develop and implement the plan to grow the corporate practice; including the development of added value consulting services, e.g. brand reputation, change communications, issues and crisis management, and consider the launch of new services and products to meet the needs of the market
  2. Drive the thought leadership agendas, both as a new business asset and within the agency, for modern marcomms solutions
  3. Lead, or input into, credentials and pitches for prospects, developing the strategic insight, strategy and messaging to drive conversion
  4. Build relationships with senior prospect decision makers and key intermediaries and influencers across the region
  5. Be the senior lead on APAC clients, ensuring continued excellence, profitable service and delivery of results
  6. Run executive media relations programmes, including media training, for senior clients
  7. Help build a high calibre and motivated team: set strategic team objectives; work to maximise strengths and support career development
  8. Interview key potential hires; help on-board and mentor these hires, setting them up for success
  9. Provide senior counsel across the client base, applying strategic and innovative thinking to aid retention and expand our remit
  10. Deliver excellent client communication; ensure that KPIs and service agreements are defined
  11. Promote a culture of innovation and curiosity for continuous professional improvement
  12. Lead on employee communications, contributing at meetings and attending socials
  13. Run training sessions and work with colleagues and HR to evolve the training programme
  14. Be a collaborative, encouraging, supportive member of the agency's senior leadership team.

About you

Ambitious, dynamic and positive, you have proven experience of leading and growing corporate communications teams. Your network is strong across a variety of sectors. You have a track record of winning and retaining major accounts as well as driving organic growth from existing clients. A strategic thinker, you enjoy counselling c-suite clients and devising stakeholder engagement campaigns that build trust and drive change. Mission focussed and commercial, you like to exceed goals, deliver results and make a positive impact. An empathetic and charismatic leader, you know how to motivate a team. You relish business challenges and thrive on an international remit.

Additional requirements

  1. Strong knowledge of the marketing comms industry in APAC, as well as emerging trends and technologies, using this to inform strategy, direction and investment
  2. In-depth experience in corporate reputation, strategic positioning and behavioural change campaigns, plus in issues and crisis management
  3. Understanding of trends and issues impacting corporate reputations and complex stakeholder audiences; sustainability and environmental experience are a plus
  4. Experience of B2B and of the technology sector is helpful
  5. Ability to speak multiple languages is helpful
  6. High level of commercial acumen, including successful commercial management
  7. Excellent written and verbal communication and presentation skills
  8. Ability to problem solve, project manage, prioritise and multi-task
  9. Integrity, humility, self-drive/initiative – and a sense of humour

Key internal relationships

  1. Senior Vice President, APAC – line manager (Singapore)
  2. Chief Operating Officer (Eindhoven)
  3. APAC MDs / GMS / Head of Departments
  4. People Director, APAC (Singapore)

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.

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