Manager - Loan Administration (US Hours)
2 weeks ago
Michael Page are currently partnering with a subsidiary of a major global financial institution to recruit a Manager for their Loan Administration and Payments department, located in Kuala Lumpur. Offering a competitive salary, a supportive team environment, and the opportunity to step up into a management position - you don't want to miss out
Client DetailsOur client, a Shared Service Centre for a major global financial institution, serves multiple regions across the world, including New York, and across America. They offer a collaborative, and cohesive team environment, creating a space where all employees feel proud to be part of the business.
DescriptionYour job duties will include:
- Leading and managing a team within Loan Administration and Payments, ensuring efficient distribution of tasks and adherence to productivity standards.
- Overseeing compliance with internal policies and regulatory requirements, ensuring timely and accurate processing.
- Ensure completion of regional regulatory reports in line with established policies.
- Monitor and manage team performance, guiding and motivating members to meet KPIs, SLAs, and quality standards.
- Support the development and implementation of strategies to enhance operational efficiency and service quality.
- Manage operational risks and address technical issues in collaboration with system support.
- Provide clear communication and regular performance evaluations to the team.
- Ensure team members have the necessary skills and resources to perform their tasks effectively.
- Contribute to system testing and other initiatives for continuous improvement within the department.
The successful candidate will:
- Be willing and able to work USA hours (9pm - 6pm, and Daylight Savings 10pm - 7am).
- Have some experience in people management.
- Have a high working knowledge and understanding of Loan Administration, ideally with experience working within an international bank.
- Possess great communication and people skills.
The successful candidate will receive a competitive salary, the opportunity to continue to progress as a people manager, employee benefits, and the experience of working for a Global Institution.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgina McEwen on +603 2302 4007.
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