Business Analyst

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Capco Full time

Company Overview

Capco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are expanding our business rapidly across Asia (especially Malaysia). You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change. Besides, we have exciting growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time to join because you can join at the start, have an impact and play a role in its future success = promotion opportunities, better bonus opportunities and faster career progression.

Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce cost and enhance control. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centers across North America, Europe and APAC.

Role Title: Business Analyst/Senior Business Analyst

Role Overview

  • To aid our aggressive growth plans in Malaysia, Capco is looking for a strong and dynamic individual with experience. Examples of deliverables/responsibilities include:
    • Preparing, facilitating, documenting and participating in client meetings/workshops
    • Conducting structured gathering, research and analysis
    • Developing and evaluating procedures, controls, user requirements and functional specifications to identify gaps between current state and future state
    • Creating business requirement documents (BRD's) into use cases/functional specifications for customization
    • Requirements gathering, functional requirements, user stories and documenting business/data/application/technology architectures, requirement and business rules
    • Business process models/design, logical data models, standard and guidance
    • Documenting and explaining problems and working to resolve software defects, whilst ensuring technical compatibility and end user satisfaction
    • Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
    • Conducting customer interviews and producing meeting summaries
    • Participating in development of new business opportunities: Conducting market/client research and industry analysis
    • Liaising with development team and providing clarifications on customization requirements
    • Doubling up as QA when needed
    • Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
    • Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
    • Basic scripting and project plans
    • Guiding Junior Business Analyst in the project delivery as a team

Experience & Skills

  • Experience in payments specifically ISO20022/Customer journey/Customer onboarding/servicing.
  • Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
  • Strong experience writing successful project proposals, experience planning and documenting technology requirements, requirement analysis tools/methodologies (e.g. RUP, UML)
  • Strong presentation skills, executing related projects
  • Language requirement: Mandarin and/or Cantonese

Why join us?

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness – our culture is a strong, fresh, and invigorating difference from our competitors.

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