Customer Service Officer
1 week ago
ATech Solution WP, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company Description
ATech Solution Malaysia specializes in providing software development and web application development services. With a team of young and experienced IT professionals, we aim to bring innovative technology solutions that have a real impact on businesses worldwide. We work with companies of all sizes, helping them optimize their business processes and focus on their core operations.
Job Description
- To provide a proactive customer care service in a courteous manner to the allocated clients
- Providing first line support to clients
- Interpreting client data, escalating queries and seeing these through to a resolution
- Guiding clients on software to enable them to act more autonomously
- Process and raise required requests/transactions and make strategic decisions to service customer requirements
- Be the daily first point of contact for payment queries from third party suppliers
- Ensure that any weekly reconciliation queries are received and resolved on a weekly basis and to the agreed SLA's
- Calculate and raise any credits or debits to third party suppliers/retailers as a result of weekly reconciliation files or sundry payment reports.
Qualifications:
- Recognized Degree or Diploma in Business or related courses.
- Good command of spoken and written Mandarin Language and Cantonese Speaking (Support Hong Kong)
- Positive, pro-active attitude and flexible approach
- Organized, self-motivated, dynamic and goal-oriented
Seniority Level: Entry level
Employment Type: Full-time
Industries: IT Services and IT Consulting
#J-18808-Ljbffr-
Customer Service Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeAbout the Role: We are seeking an experienced Executive Customer Service representative to join our team at Aqi Intl. The successful candidate will be responsible for providing exceptional customer service to our members and handling various aspects of their inquiries.Key Responsibilities:To provide prompt and professional responses to member inquiries via...
-
Customer Service Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clsystems Full timeWe are seeking a highly motivated and organized Customer Service Officer to join our team at Clsystems. In this role, you will provide exceptional support to customers and field staff, ensuring the smooth running of our operations.Key Responsibilities:Handle inbound and outbound telephone calls in a prompt and courteous manner.Respond to customer inquiries...
-
Customer Service Officer
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ENGINEERINGUK Full timeYou will need to login before you can apply for a job.Great that you're thinking about a career with BSIPurpose of the role:The Customer Service Officer's primary role is to deliver the best customer support and act as the company's brand ambassador to all its new and existing customers by providing them with accurate and timely responses to all their...
-
Customer Service Officer
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BSI Full timeGreat that you're thinking about a career with BSIPurpose of the role:The Customer Service Officer's primary role is to deliver the best customer support and act as the company's brand ambassador to all its new and existing customers by providing them with accurate and timely responses to all their inquiries.Key Responsibilities:Maintaining a portfolio of...
-
Customer Service Officer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo MY Full timeMoomoo MY Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaCustomer Service OfficerMoomoo MY Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaResponsible for local and overseas customers/clients, where the work languages used are English, Malay and Chinese.Respond to customer/client inquiries and provide comprehensive support via...
-
Customer Service Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeKUALA LUMPUR, Federal Territory of Kuala Lumpur, MY, 50470Area of Expertise: Customer Services & ClaimsUnit: Allianz MalaysiaEmploying Entity: Allianz General Insurance Company (MalayJob Type: Full-TimeRemote Job: Hybrid workingEmployment Type: TemporaryID: 64896Customer Service Officer - Inbound Call CenterJob SummaryAs a Customer Service Associate, the...
-
Customer Service Officer
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Malaysia Full time64896 | Customer Services & Claims | Professional | [[custPositionClusterCSB]] | Allianz Malaysia | Full-Time | TemporaryJob SummaryAs a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service to customers, agents and colleagues, and very passionate...
-
Customer Service Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clsystems Full timeJob Responsibilities:Provide support to customers and field staff to ensure smooth running of Company operations.Be the first line contact for customers by handling inbound and outbound telephone calls.Respond promptly to customers' inquiries via telephone and in writing in a clear and understandable manner.Provide customers with accurate information or...
-
Customer Service Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo Financial Inc. Full timeJob Responsibilities:Responsible for local and overseas customers/clients, using English, Malay, and Chinese.Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone, email, and live chat.Assist customers/clients with trading account registration, onboarding, and verification processes.Provide...
-
Financial Services Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeWe're seeking a Financial Services Officer to join our team. As an Employee Banking Officer, you will play a key role in providing financial services to our customers, including advising on banking products and services.The primary responsibilities will include:KEY RESPONSIBILITIES:Provide advice on banking products and services to customersAssist customers...
-
Customer Service
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeOur ClientIs a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.Job DescriptionAs a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live chat, and...
-
Customer Service
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad (Schweiz) AG Full timeCompany DescriptionIs a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.Job DescriptionAs a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live...
-
Customer Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prism+ Full timeWe are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...
-
Customer Service Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prism+ Full timeWe are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...
-
Customer Service
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad (Schweiz) AG Full timeIs a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.Job DescriptionAs a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live chat, and e-mail. You...
-
Customer Service Supervisor
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeIf you are a people person who enjoys working in a fast-paced environment, then this could be the perfect role for you. As a Front Office Supervisor at Marriott International, you will be responsible for leading a team of front office staff to deliver exceptional customer service.Key SkillsThe successful candidate will possess strong leadership skills, be...
-
Customer Service Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full timeThis Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...
-
Customer Service Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy (WMA) Full timeThis job is all about helping customers You'll answer their questions, solve problems, and manage orders. You might like this job because you get to make people happy by delivering great service and building lasting relationships.ResponsibilitiesRespond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional...
-
Customer Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad (Schweiz) AG Full timeAbout UsAt Randstad, we help companies find and hire the best talent. We specialize in customer engagement and improving business performance for top brands around the world.Job SummaryWe are seeking a highly skilled Customer Support Consultant to provide first-class customer service to clients via phone calls, live chat, and email. As a bilingual...
-
Chief Customer Success Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeTata Consultancy Services seeks a Chief Customer Success Officer to oversee the delivery of exceptional customer experiences.This individual will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Areas of Responsibility:Voice of the...