Customer Service Officer

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Clsystems Full time

We are seeking a highly motivated and organized Customer Service Officer to join our team at Clsystems. In this role, you will provide exceptional support to customers and field staff, ensuring the smooth running of our operations.

Key Responsibilities:
  • Handle inbound and outbound telephone calls in a prompt and courteous manner.
  • Respond to customer inquiries via telephone and email in a clear and concise manner.
  • Provide accurate information or reports by retrieving data from various sources.
  • Perform administrative tasks as assigned by management.
Requirements:
  • Suitable candidates will hold a SPM certificate or Diploma in any discipline.
  • Familiarity with call centre systems is an added advantage.
  • Candidates with relevant working experience or fresh graduates are encouraged to apply.
  • Possess excellent communication and interpersonal skills.
  • Able to work in shifts and adapt to changing priorities.


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