Client Relationship Executive

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia WIT VENTURES SDN BHD Full time

This job is all about building strong relationships with property owners. You might like this job because it lets you be a trusted advisor, solve problems, and help owners maximize their property success while working with a supportive team

As a Clients Relationship Executive, you are responsible for fostering strong relationships with property owners, ensuring their needs are met, and driving the overall success of our property management services. Key responsibilities include:

Client Engagement:

  • Build and maintain strong relationships with property owners, understanding their objectives and addressing their concerns proactively.
  • Act as a trusted advisor, ensuring owners feel supported and informed at all times.

Communication:

  • Serve as the primary point of contact for property owners, providing timely updates on property performance and guest feedback.
  • Prepare and deliver detailed monthly profit-sharing reports, highlighting key metrics and insights.

Retention and Performance:

  • Work to retain properties under the company's management by delivering exceptional service and demonstrating value to owners.
  • Monitor and analyze property performance, including occupancy rates, revenue, and guest reviews, to provide actionable recommendations for improvement.

Market Insights and Strategy:

  • Stay updated on industry trends, competitor activities, and market conditions to guide property owners on pricing strategies and property enhancements.

Problem Solving:

  • Address and resolve issues related to property maintenance, client complaints, and inquiries promptly and effectively.
  • Collaborate with internal teams, including operations, marketing, and maintenance, to ensure seamless service delivery and superior experiences for both owners and guests.

Support and Education:

  • Educate property owners on best practices for managing their listings and enhancing guest experiences to maximize satisfaction and profitability.

Meeting Coordination:

  • Organize and attend Annual General Meetings (AGMs) to address owner concerns, share updates, and strengthen relationships.
Job Requirements
  • Experience: At least 2-3 years of experience in client relationship management or account management in a digital, technology, or property management environment.
  • Digital Proficiency: Strong understanding of digital property management platforms and tools and digital communication tools.
  • Communication Skills: Excellent verbal and written communication skills; ability to present and explain complex ideas in a clear, client-friendly manner.
  • Customer-Centric: A client-focused approach with a strong desire to help clients succeed and achieve their goals.
  • Problem-Solving: Excellent problem-solving abilities with a proactive attitude towards client concerns and service delivery.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
  • Interpersonal Skills: Ability to collaborate effectively across teams and with clients at all organizational levels.
  • Project Management: Strong project management skills, ensuring that projects are delivered on time, within budget, and meeting client expectations.
  • Knowledge of property management regulations, especially in digital or online settings.
  • Familiarity with data analysis and reporting tools.
Skills
  • Communication
  • Organizational Skills
  • Negotiation
  • Calmness Under Pressure
  • Report Writing
Company BenefitsWell Being

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Monetary Rewards

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus

Company Bonding

Our company organizes company dinners, trips, and social events.

Career Progressions

In our fast-paced working environment, we acknowledge your hard work and support by providing a career path for your future.

YOU are an integral part of our success The impact you make goes beyond just the business but to the communities we reach out to every day.

Learning and Development

We want you to grow. We provide training funds to make sure you achieve your maximum potential.

Welcome to FIVE SENSES, where we transform your stay into an extraordinary sensory journey. Owned by WIT Ventures Sdn Bhd, a leading hospitality manager and property technology company based in Malaysia, FIVE SENSES is dedicated to providing an exceptional experience that delights all your senses.

Our vision is to be SEA's most personalized talent ecosystem; elevating human progress by helping careers and companies grow.

#J-18808-Ljbffr

  • Client Relationship Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Misty Daydream Full time

    Job DescriptionWe're seeking a highly motivated individual to join our sales team as a Client Relationship Executive. In this role, you will be responsible for identifying new business opportunities and building strong relationships with existing and potential clients.Main Responsibilities:Identify and develop new business opportunities through networking,...

  • Client Relationship Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SITA Full time

    SITA is looking for a Client Relationship Executive to join our team. As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with customers, identifying business opportunities, and driving sales growth.You will work closely with customers to understand their business needs and develop strategic plans to...

  • Client Relationship Executive

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    **Job Profile**We are seeking an experienced Client Relationship Executive to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving revenue growth.About the RoleYour primary focus will be on developing and executing sales strategies to meet or...

  • Client Relationship Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OpenLearning Global (M) Sdn Bhd Full time

    As a Client Relationship Executive at OpenLearning Global (M) Sdn Bhd, you will play a critical role in building and maintaining strong relationships with our clients. Your primary responsibility will be to manage a portfolio of existing clients, identifying their priorities and needs to offer effective solutions.About the Job:This is a client-facing role,...

  • Client Relationship Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Client Relationship SpecialistWe're looking for a highly skilled Client Relationship Specialist to join our team and build strong relationships with existing and potential clients. As a key member of our sales team, you will be responsible for identifying new business opportunities, developing and executing sales strategies, and delivering outstanding...

  • Client Relationship Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CBRE Group, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Estate Manager to join our team at CBRE Group, Inc.Main Responsibilities:Database Management: Support the management of client's real estate portfolio, including database management and critical dates monitoring.Transaction Support: Assist in the preparation, recommendation, and implementation of a...

  • Client Relationship Director

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    About the RoleWe are seeking an experienced Client Relationship Director to lead our sales efforts and build strong relationships with our key clients.In this role, you will be responsible for developing and implementing sales strategies that meet our annual targets, as well as identifying new business opportunities and managing key accounts. You will work...

  • Client Relationship Builder

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job DescriptionWe are seeking a highly motivated and experienced professional to lead our client solutions efforts. As a Client Solutions Manager, you will be responsible for developing and implementing strategies to enhance client engagement and deepen relationships.Main ObjectivesDesign and execute engagement initiatives that drive sign-ups and ongoing...

  • Client Relationship Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

    Company OverviewHSBC's Global Trade Solutions is a leading provider of trade finance services, helping suppliers and buyers navigate the complexities of international trade. With a presence in over 60 countries and a team of over 4,500 professionals, we are well-positioned to provide expertise and support to our clients.The JobWe are currently seeking a...

  • Client Relationship Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Coup Marketing Asia Pacific Sdn Bhd Full time

    Job TitleSales Account ExecutiveJob SummaryWe are seeking a talented Sales Account Executive to join our team at Coup Marketing Asia Pacific Sdn Bhd. The successful candidate will be responsible for driving sales and building client relationships to achieve business growth.Key ResponsibilitiesIdentify new business opportunities and execute effective sales...

  • Senior Client Relationship Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tinker Studio Sdn Bhd Full time

    Job DescriptionWe are looking for a Senior Client Relationship Manager to join our team at Tinker Studio Sdn Bhd. The successful candidate will be responsible for managing client relationships, executing digital marketing campaigns, and driving business growth with a cross-functional team.ResponsibilitiesManage client relationships and execute digital...

  • Client Relationship Builder

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HP Full time

    About the RoleWe're seeking a talented Client Relationship Builder to join our team! As a key member of our sales organization, you'll be responsible for establishing and maintaining strong relationships with existing and new clients. Your goal will be to understand their needs, provide innovative solutions, and drive revenue growth.Key...

  • Client Relationship Professional

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Quess Full time

    Role DescriptionWe are seeking a Trade Support Coordinator to join our team at Quess.This role involves providing support to our Relationship Managers and Compliance teams to ensure effective trade execution and maintenance of accurate client records.The ideal candidate will have excellent technical Foreign Exchange knowledge and experience in tasks such as...

  • Client Relationship Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    We are looking for a Client Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong client relationships to drive sales growth and customer satisfaction.Job Overview:The ideal candidate will have 2-4 years of experience in sales or account management, preferably in baby & mom's products or FMCG. Strong...

  • Client Relationship Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bannershop Advertising & Printing (M) Sdn Bhd Full time

    Job DescriptionThe Sales Executive will play a crucial role in driving new business growth and expanding existing client relationships. This is an excellent opportunity for individuals who thrive in fast-paced sales environments and are passionate about delivering exceptional customer service.Responsibilities:Identify and pursue new sales...

  • Client Relationship Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Business Developer Job Description:This role requires a skilled Business Developer to build and maintain strong client relationships, identify opportunities for growth, and collaborate with internal teams to deliver exceptional solutions.Main Responsibilities:Manage and nurture relationships with clients.Identify and pursue opportunities to grow...

  • Client Relationship Executive

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Account Manager OpportunityWe are seeking an experienced Account Manager to join our team.Key Responsibilities:Develop and implement sales strategies to grow existing accounts.Negotiate sales agreements and prepare persuasive proposals to close deals.Collaborate with internal teams to ensure smooth execution and delivery of orders.Relationship...

  • Client Relationship Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    We are seeking a talented individual to fill the role of Senior Account Executive. As a key member of our team, you will play a vital part in building client relationships, driving business growth, and delivering exceptional customer experiences.Key Responsibilities:Develop strategic plans to drive business growth and expand client portfolios.Lead...

  • Client Relationship Builder

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Toshi Sdn Bhd Full time

    Toshi Sdn Bhd is a well-established company in the Telecommunications industry, dedicated to delivering exceptional services to our clients.Job DescriptionWe are seeking a talented Business Development Executive to join our team, responsible for driving business growth and expanding our client base.The ideal candidate will possess strong analytical and...

  • Client Relationship Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full time

    About the JobWe are seeking a skilled Client Relationship Specialist to join our team in Malaysia. In this role, you will be responsible for establishing strong relationships with existing clients to grow our book of business. You will also work effectively with multiple internal departments to sell, execute, and manage campaigns.Key Responsibilities:Setting...