Analyst-Global Merchant and Network Services

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time
Analyst-Global Merchant and Network Services (GMNS) Compliance (Evening shift)

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description:

The Compliance Analyst role will support the development and ongoing maintenance of a comprehensive and sustainable global compliance program for the GMNS Line of Business. Reporting into the GMNS Compliance Manager, the role will ensure that compliance risks are identified, assessed, monitored and controlled. This includes oversight of the Compliance Risk Management Program (e.g., Strategic Compliance Plan, Compliance Risk Assessment, Business Unit Compliance Assessment, Issue Management, Monitoring/Testing) and reporting progress against Program deliverables.

Responsibilities:

  • Support development and ongoing maintenance of the Compliance program for the GMNS business.
  • Support the team in developing and providing regular status reporting for sharing with compliance leadership and stakeholders on a regular basis.
  • Liaise as required with the relevant stakeholders, including but not limited to: Global Compliance Risk Management Program Team, Control Management, and Global Financial Crimes Compliance (GFCC).
  • Assist ongoing activities related to compliance risk management in GMNS.
  • Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts, when required.
  • Additional responsibilities based on team needs.

Skills and Qualifications

  • Self-motivated, energetic team player with proven ability to work effectively in a matrix organization with all levels of management.
  • Strong communication and relationship skills.
  • Strong Excel and analytical skills. A detail-oriented profile with focus on data analysis and the ability to produce business reports.
  • Interest in, and openness to learn about GMNS, regulatory requirements, and the compliance program.
  • Professional maturity and confidence in expressing a point of view with management.
  • Ability to identify and understand key risks, issues, and trends and to develop meaningful information to be shared with leadership.
  • The ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment is required.
  • Experience working in a regulatory Compliance environment beneficial.
  • Working knowledge of the Global Merchant Network Services business is beneficial.
  • Able to start work at 5pm Malaysian time.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid or onsite arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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